Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Bookmarks is still stalling and freezing for more than 20 seconds!

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja cor-el

AvidConsumer22
AvidConsumer22
more options

This is my second query. Mozilla sent me a 'fix' problem email and I tried all the suggestions, but still... the freeze, stall problem with bookmarks persists.

Now after doing all that's been suggested Firefox Bookmarks is stalling... MORE often:

I got to 'Show all Bookmarks' and once it gives me that page, I click on an item...

STALL FOR 5-10 seconds

I click and select a bookmarked address

STALL AGAIN for 5-8 seconds

I delete a book mark

STALL AGAIN... 5 seconds

On and On and On...

Does this problem have to do with Synching Firefox with 2-3 other computers? Should I just disable synching?

This is my second query. Mozilla sent me a 'fix' problem email and I tried all the suggestions, but still... the freeze, stall problem with bookmarks persists. Now after doing all that's been suggested Firefox Bookmarks is stalling... MORE often: I got to 'Show all Bookmarks' and once it gives me that page, I click on an item... STALL FOR 5-10 seconds I click and select a bookmarked address STALL AGAIN for 5-8 seconds I delete a book mark STALL AGAIN... 5 seconds On and On and On... Does this problem have to do with Synching Firefox with 2-3 other computers? Should I just disable synching?

Kaikki vastaukset (2)

Safwan Rahman
Safwan Rahman
  • SUMO Warrior
more options

Hello, Thanks for letting us know about your problem. It seems that some Files of your profile might be corrupted. Please do the following

  1. Go menu and then click on the help question mark which is situated at bottom.
  2. click on Troubleshooting Information and then click on Show Folder Button
  3. In the folder delete the following file and folder
    • places.sqlite
    • bookmarkbackups

Restart your Firefox.

Now sync again and your problem must be fixed. Please let us know if this does not solve your problem.

Regards

Muokattu , muokkaaja Moses

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You should be cautious with deleting the bookmarkbackups folder as well as that will remove all JSON backups and you lose all the bookmarks and you won't be able to rebuild the places.sqlite database. You normally only need to remove the places.sqlite to recover from issues with this file.

You should disconnect from Sync temporarily before deleting the places.sqlite file.

See also: