That dll looks suspicious, it's possibly malware. Try the following: * [[Troubleshoot Firefox issues caused by malware]] * [[Refresh Firefox - reset add-ons and settings]]

''ryan1827x [[#question-1061110|said]]'' <blockquote> heyy.. can someone help me ? my firefox always crashes when I started to search or try to type the address this is my error report Signature adybj.dll@0xa6582 More Reports Search UUID a5c9df0d-7fbd-47fe-b031-85c6d2150508 Date Processed 2015-05-08 18:31:23.543007 Uptime 14 Last Crash 39 seconds before submission Install Age 95013 since version was first installed. Install Time 2015-05-07 16:07:44 Product Firefox Version 37.0.2 Build ID 20150415140819 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info AuthenticAMD family 16 model 5 stepping 3 | 3 Crash Reason 0xc0000417 / 0x00000001 Crash Address 0x6ca56582 User Comments App Notes AdapterVendorID: 0x10de, AdapterDeviceID: 0x11c6, AdapterSubsysID: 526319da, AdapterDriverVersion: 9.18.13.5012 Processor Notes sp-processor02_phx1_mozilla_com.6371:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : Adapter Vendor ID 0x10de Adapter Device ID 0x11c6 Total Virtual Memory 4294836224 Available Virtual Memory 3907100672 System Memory Use Percentage 52 Available Page File 6085128192 Available Physical Memory 2030956544 </blockquote> ''Tyler Downer [[#answer-726084|said]]'' <blockquote> That dll looks suspicious, it's possibly malware. Try the following: * [[Troubleshoot Firefox issues caused by malware]] * [[Refresh Firefox - reset add-ons and settings]] </blockquote> I have use anti malware application but thats no malware detected and I have try reset too, but its remain the same crash crash and crash