Localization discussions

Updates on the KB

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  • Last reply by Michael Verdi
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  1. Michael Verdi
    Michael Verdi 1755 posts
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    Hey all,

    First let me tell you that we are aware of how much work it seems to be right now in SUMO. For those of you who got 300 email notifications, please accept our apologies. Next time we will try to manage this differently. I wanted to give you an idea of the work that is actually ahead of us and how to prioritize it, because there can be a lot of noise and little signal in those 300 notifications:

    • Many of the articles that were marked ready for L10n have just a template added to them (adds a short link for sharing). This means that if you update the template and manually copy paste it to each article the work is done. It's a lot of manual work, but don't get scared, many of the articles can be updated very easily. Please note that many of these articles have little traffic, so just do them as you can and don't worry about ones that you've never even translated.
    • Another important update were the article summaries and titles. Since these are very short texts we think it will be easy to update them. Please note that unfortunately we don't have a diff for the summaries. And the same goes for the summaries, the articles with few visits can be updated as you have the time.
    • The sharing template and article summaries and titles are not very important. They are the things you can do as time allows and, again, don't worry about these updates for articles that you haven't translated yet.

    Here's a list of articles to work on in priority order:
    Problems with Flash are, by far, the #1 issue we've been seeing for more than six weeks now. These Flash articles are all in the top 20 most viewed articles. If you haven't translated these or updated them, you should. This is more important than Firefox 15 updates. Please note that these articles could still change as the Flash situation changes.


    Top Firefox 15 Updates (Firefox 15 releases on August 28)


    Low priority Firefox 15 updates


    Templates included in these updates


    We know that our tools aren't perfect for these type of work, so the good news is that we would like to make them better and we want your feedback for that. Find out how your feedback can help us make better tools for you here: http://bit.ly/Ps8c3a. We really appreciate your feedback and want to make your work easier!

    Let me know if you have any questions, if you are frustrated or if you just want to chat.

    And again, thanks for bringing help to the users in your locale!

    - Rosana & Michael

    Hey all, First let me tell you that we are aware of how much work it seems to be right now in SUMO. For those of you who got 300 email notifications, please accept our apologies. Next time we will try to manage this differently. I wanted to give you an idea of the work that is actually ahead of us and how to prioritize it, because there can be a lot of noise and little signal in those 300 notifications: *Many of the articles that were marked ready for L10n have just [https://support.mozilla.org/en-US/kb/templatesharearticle a template] added to them (adds a short link for sharing). This means that if you update the template and manually copy paste it to each article the work is done. It's a lot of manual work, but don't get scared, many of the articles can be updated very easily. Please note that many of these articles have little traffic, so just do them as you can and don't worry about ones that you've never even translated. *Another important update were the [https://support.mozilla.org/en-US/forums/l10n-forum/708527?last=47955 article summaries and titles]. Since these are very short texts we think it will be easy to update them. Please note that unfortunately we don't have a diff for the summaries. And the same goes for the summaries, the articles with few visits can be updated as you have the time. *The sharing template and article summaries and titles are not very important. They are the things you can do as time allows and, again, don't worry about these updates for articles that you haven't translated yet. '''Here's a list of articles to work on in priority order:'''<br> Problems with Flash are, by far, the #1 issue we've been seeing for more than six weeks now. These Flash articles are all in the top 20 most viewed articles. If you haven't translated these or updated them, you should. This is more important than Firefox 15 updates. Please note that these articles could still change as the Flash situation changes. *'''Top priority''' - [[Send plugin crash reports to help Mozilla improve Firefox]] *'''Top priority''' - [[Flash 11.3 crashes]] *''Top 20 Article'' - [[Adobe Flash plugin has crashed - Prevent it from happening again]] *''Top 20 Article'' - [[Flash 11.3 doesn't load video in Firefox]] *''Top 20 Article'' - [[Flash Plugin - Keep it up to date and troubleshoot problems]] *''Top 20 Article'' - [[Install the Flash plugin to view videos, animations and games]] *[https://support.mozilla.org/en-US/kb/Templateupdateflash Template:updateflash] '''Top Firefox 15 Updates (Firefox 15 releases on August 28)'''<br> *''Top 20 Article'' - [[How to set the home page]] *''Top 20 Article'' - [[Startup, home page and download settings]] *''Top 20 Article'' - [[Reset Firefox – easily fix most problems]] *[[Troubleshoot Firefox issues using Safe Mode]] *[[Troubleshoot and diagnose Firefox problems]] *[[Tab preferences and settings]] *[[Restore previous session - Configure when Firefox shows your most recent tabs and windows]] *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] *[[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] *[[Troubleshoot and diagnose Firefox problems]] *[[Install an older version of Firefox]] '''Low priority Firefox 15 updates'''<br> *[[What happened to the File, Edit, and View menus?]] *[[Reset Firefox preferences to troubleshoot and fix problems]] *[[Navigation buttons like back, home, bookmarks and reload are missing]] *[[Import Bookmarks from an HTML file]] *[[Cannot uninstall an add-on]] *[[Firefox takes a long time to start up]] *[[Changes to toolbars and window sizes are not saved]] *[[How to fix preferences that won't save]] '''Templates included in these updates'''<br> *[https://support.mozilla.org/en-US/kb/templatesharearticle Template:ShareArticle] *[https://support.mozilla.org/en-US/kb/templateresetnote Template:resetnote] *[https://support.mozilla.org/en-US/kb/templateresetsteps Template:resetsteps] We know that our tools aren't perfect for these type of work, so the good news is that we would like to make them better and we want your feedback for that. Find out how your feedback can help us make better tools for you here: http://bit.ly/Ps8c3a. We really appreciate your feedback and want to make your work easier! Let me know if you have any questions, if you are frustrated or if you just want to chat. And again, thanks for bringing help to the users in your locale! - Rosana & Michael