Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

After a recent FF update, when I click on many Internet search result/link, nothing happens.

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par mrmoms

more options

Some of the links I click on work, many do not. Like some kind of filter is blocking access to these links. Suggestions?

Some of the links I click on work, many do not. Like some kind of filter is blocking access to these links. Suggestions?

Toutes les réponses (2)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

I noticed my searches on Google and Bing work just fine.

But when I do a search from my homepage Comcast ("Enhanced by Google") that's when some of the links do not connect to the webpage.