Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Primary Password issue

  • 2 réponses
  • 0 a ce problème
  • 19 vues
  • Dernière réponse par cor-el

Shadow Slayer
Shadow Slayer
more options

Firefox keeps asking me for my primary password EVERY time I open the browser. It's very annoying. This article did not help me. I don't use the anti-virus softwares mentioned in the article, and I removed my primary password and set it up again and I still get the pop up every time I open Firefox.

Does anybody know what causes this?

Firefox keeps asking me for my primary password EVERY time I open the browser. It's very annoying. [https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password This article] did not help me. I don't use the anti-virus softwares mentioned in the article, and I removed my primary password and set it up again and I still get the pop up every time I open Firefox. Does anybody know what causes this?
Captures d’écran jointes

Toutes les réponses (2)

Shadow Slayer
Shadow Slayer Auteur de la question
more options

I forgot to mention, I use Windows 10.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using Sync as this is a possible reason to ask for the Primary Password ?

Using Sync is a possible reason to ask for the Primary Password at startup. This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords and connect/login to the Sync account.