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Firefox 9.0.1 "Apply Update"?? I cannot get Firefox 9.0.1 to install and be usable by the other account on our desktop; as the Administrator the update is installed, other user accounts cannot get beyone "Apply Update"--what is going on?

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  • Dernière réponse par cor-el

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Sorry for overly long question. The issue is I cannot fully install Firefox 9.0.1 so it can be used by both user accounts on this desktop system. I have tried multiple times to download the update and install while running the second user account. It seems not to install--- the "About" page shows "Apply Update"-- which then seems to do nothing. When I switch to the primary user account Firefox is fully installed and functional.

Sorry for overly long question. The issue is I cannot fully install Firefox 9.0.1 so it can be used by both user accounts on this desktop system. I have tried multiple times to download the update and install while running the second user account. It seems not to install--- the "About" page shows "Apply Update"-- which then seems to do nothing. When I switch to the primary user account Firefox is fully installed and functional.

Solution choisie

If files already have been downloaded then remove the files in the updates and updates\0 folder or you need to run Firefox once as Administrator on each account where files for the update were downloaded.
You can also delete active-update.xml and possibly updates.xml (stores the update history).

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.

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Solution choisie

If files already have been downloaded then remove the files in the updates and updates\0 folder or you need to run Firefox once as Administrator on each account where files for the update were downloaded.
You can also delete active-update.xml and possibly updates.xml (stores the update history).

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.