Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox 20.0.1 crashes when accessing a MyHeritage web page (possibly involves Shockwave)

  • 2 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan walterm986

walterm986
walterm986
more options

I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash plug-in 11.7.700.169. When I access a web site "MyHeritage" with a page that displays my family tree, I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox / video driver will not crash. BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing. I had a second problem when playing videos (eg. YouTube) where Firefox crashed but updating some of my plug-ins fixed that particular problem. Any suggestions?

I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash plug-in 11.7.700.169. When I access a web site "MyHeritage" with a page that displays my family tree, I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox / video driver will not crash. BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing. I had a second problem when playing videos (eg. YouTube) where Firefox crashed but updating some of my plug-ins fixed that particular problem. Any suggestions?

Keazen oplossing

hello walter, when the crash didn't happen in safe mode than it is a problem likely related to hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

philipp
philipp
  • Moderator
more options

Keazen oplossing

hello walter, when the crash didn't happen in safe mode than it is a problem likely related to hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

walterm986
walterm986 Fraacheigener
more options

Thanks for that suggestion - I have tried a number of things on the offending web pages and cannot crash Firefox after dropping hardware acceleration