Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Password manager stopped working a few days ago

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Windows7email

more options

Windows 7 64 bit, Password manager will work now as long as I do not reboot or turn the computer off. Once it is re booted, I must add the passwords back in. Yes I do check the box to store the password. have reloaded the software twice. No change. This problem started about 5 days ago.

	Thunderbird

Version 60.3.2 Build ID 20181128113928 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.3.2 OS Windows_NT 6.1 Profile Folder C:\Users\Kens\AppData\Roaming\Thunderbird\Profiles\avyb8thh.default (Local drive) Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 (Disabled) Stylo content = true (enabled by default), chrome = true (enabled by default) Google Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles

Windows 7 64 bit, Password manager will work now as long as I do not reboot or turn the computer off. Once it is re booted, I must add the passwords back in. Yes I do check the box to store the password. have reloaded the software twice. No change. This problem started about 5 days ago. Thunderbird Version 60.3.2 Build ID 20181128113928 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.3.2 OS Windows_NT 6.1 Profile Folder C:\Users\Kens\AppData\Roaming\Thunderbird\Profiles\avyb8thh.default (Local drive) Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 (Disabled) Stylo content = true (enabled by default), chrome = true (enabled by default) Google Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles

All Replies (2)

more options

Do you use CCleaner or other program including AV which can clean up files. Such products can cause havoc with sesson, password etc files. If yes, then make C:\Users\Kens\AppData\Roaming\Thunderbird folder exempt from being scanned.

more options

Thanks! That was the issue.