I cannot open Firefox. I have downloaded and put into Applications on my 1mac.Double clicking on the icon only puts Firefox at the top of the screen in Finder.
Firefox was working fine for ages. Now I double click on the icon ( Imac) and the icon bounces and appears to open but nothing comes up on the screen.
Firefox was working fine for ages. Now I double click on the icon ( Imac) and the icon bounces and appears to open but nothing comes up on the screen.
All Replies (2)
Try this
If still you have problem
Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
Hello johnrmellowes
After dragging Firefox to the Applications folder, hold down the control key while clicking in the window and select Eject "Firefox" from the menu.
You can add Firefox to your dock for easy access. Just open your Applications folder and drag Firefox to the dock.
copied from the next link, steps 4 & 5, if you did not done yet
https://support.mozilla.org/en-US/kb/install-firefox-mac
thank you