• Réitithe

how to change default column view settings in Config Editor...

I have used Thunderbird for years (now on 128.5.2esr (64-bit) for Mac). I have a very large number of folders, and I would like to have a default setting for columns in … (tuilleadh eolais)

I have used Thunderbird for years (now on 128.5.2esr (64-bit) for Mac). I have a very large number of folders, and I would like to have a default setting for columns in new folders I create. I am aware that you can change the column setting in the folder by clicking the "Select columns to display" button and selecting the ones you want, and that you can change the setting for all folders in an account by going to the "Apply columns to..." > "Folder and its children..." > select the account > select the account name at the top of the list. But I would rather not have to do that every time I create a new folder, but I can't find any other way to do it anywhere, including on another answer to a question in this forum, https://support.mozilla.org/en-US/questions/1426413.

Then I found two settings in the Config Editor... that seem like they might be where this can be done:

  • mailnews.database.global.views.conversation.columns, whose settings in my case are:

{"selectCol":{"visible":false,"ordinal":"1"}, "threadCol":{"visible":true,"ordinal":"3"}, "flaggedCol":{"visible":true,"ordinal":"5"}, "attachmentCol":{"visible":false,"ordinal":"7"}, "subjectCol":{"visible":true,"ordinal":"15"}, "unreadButtonColHeader":{"visible":false,"ordinal":"9"}, "senderCol":{"visible":false,"ordinal":"17"}, "recipientCol":{"visible":false,"ordinal":"19"}, "correspondentCol":{"visible":true,"ordinal":"21"}, "junkStatusCol":{"visible":false,"ordinal":"11"}, "receivedCol":{"visible":false,"ordinal":"23"}, "dateCol":{"visible":true,"ordinal":"25"}, "statusCol":{"visible":false,"ordinal":"27"}, "sizeCol":{"visible":false,"ordinal":"29"}, "tagsCol":{"visible":false,"ordinal":"31"}, "accountCol":{"visible":false,"ordinal":"33"}, "priorityCol":{"visible":false,"ordinal":"35"}, "unreadCol":{"visible":false,"ordinal":"37"}, "totalCol":{"visible":false,"ordinal":"39"}, "locationCol":{"visible":true,"ordinal":"41"}, "idCol":{"visible":false,"ordinal":"43"}, "deleteCol":{"visible":false,"ordinal":"13"}, "xnoteCol":{"visible":false,"ordinal":"1"}}

and

  • mailnews.database.global.views.global.columns, whose settings in my case are:

{"selectCol":{"visible":false,"ordinal":0}, "threadCol":{"visible":true,"ordinal":0}, "flaggedCol":{"visible":true,"ordinal":0}, "attachmentCol":{"visible":false,"ordinal":0}, "subjectCol":{"visible":true,"ordinal":0}, "unreadButtonColHeader":{"visible":false,"ordinal":0}, "senderCol":{"visible":true,"ordinal":0}, "recipientCol":{"visible":true,"ordinal":0}, "correspondentCol":{"visible":false,"ordinal":0}, "junkStatusCol":{"visible":false,"ordinal":0}, "dateCol":{"visible":true,"ordinal":0}, "receivedCol":{"visible":false,"ordinal":0}, "statusCol":{"visible":false,"ordinal":0}, "sizeCol":{"visible":false,"ordinal":0}, "tagsCol":{"visible":false,"ordinal":0}, "accountCol":{"visible":false,"ordinal":0}, "priorityCol":{"visible":false,"ordinal":0}, "unreadCol":{"visible":false,"ordinal":0}, "totalCol":{"visible":false,"ordinal":0}, "locationCol":{"visible":true,"ordinal":0}, "idCol":{"visible":false,"ordinal":0}, "deleteCol":{"visible":false,"ordinal":0}}

The first one matches the columns I see in a newly created folder better, having the "xnoteCol" entry, but my new folders also have several columns related to my CardBook extension at the bottom of the list. Moreover, the settings' arguments don't make sense in terms of what I see. For example, I see the Thread column, whose settings – ("threadCol":{"visible":true,"ordinal":"3"} – make sense since "visible" is set to "true", but I also see the Attachments column, whose settings – "attachmentCol":{"visible":false,"ordinal":"7"} – *don't* make sense because "visible" is set to "false". Similar no-sense settings occur in the second setting.

So there *is* a way to change the default column settings in Config Editor..., which makes a whole lot of sense, but the way the settings are set in these two settings, which apparently are not the ones that fully determine my default settings given the CardBook-related columns that I see, do *not* seem to make sense.

The "Folder and its children..." approach works, but it makes it harder than it should be, and it seems like there must be a way to change the defaults in Config Editor.... If there is, please tell me how.

Thanks for any help you can give...

Asked by doctorjah1 2 sheachtain ó shin

Answered by Mapenzi 2 sheachtain ó shin

  • Réitithe

Can I make a single search for "To, from, cc, bcc, reply-to"?

In classic search, "To, from, cc, bcc" and "reply-to" are two separate searches. Is there a way to combine these in a single item in the drop-down list? The reason is I n… (tuilleadh eolais)

In classic search, "To, from, cc, bcc" and "reply-to" are two separate searches. Is there a way to combine these in a single item in the drop-down list? The reason is I need to do

("To, from, cc, bcc" = <something> OR "reply-to" = <something> ) AND ("age in days" < 30)

so

("To, from, cc, bcc, reply-to" = <something> ) AND ("age in days" < 30)

does the job. I'd greatly prefer this to be classic search, but all suggestions welcome.

Many thanks

Asked by Andrew White 10 n-uaire ó shin

Answered by sfhowes 5 huaire ó shin

  • Réitithe

Quick-filter not working when searching in NNTP newsgroup body messages

Even started in safe-mode Thunderbird 128.6.0esr (64-bit) Linux Quick-Filter doesn't filter newsgroup NNTP messages when the searches is performed on the "Body" of the me… (tuilleadh eolais)

Even started in safe-mode Thunderbird 128.6.0esr (64-bit) Linux Quick-Filter doesn't filter newsgroup NNTP messages when the searches is performed on the "Body" of the messages. Works for searches in the "Subject" field, but not whether also "Body" is selected. The search in the "Body" works for regular Emails, the issue seems related only for newsgroup NNTP account messages. Please could you help me? Should I submit a bug report?

Asked by francomartelli.it 9 n-uaire ó shin

Answered by Toad-Hall 6 huaire ó shin

  • Réitithe

blocking emails from certain providers

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. … (tuilleadh eolais)

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. For instance, if I get quite a few from say @yahoo.com, is there a way to set up the filters so everything from @yahoo.com goes directly into the junk folder? Thanks, Marc

Asked by MB 1 lá ó shin

Answered by MB 12 uair ó shin

  • Réitithe

Thunderbird keeps crashing with 128.5.2 using Bitdefender SOLVED update to 128.6.0

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it? … (tuilleadh eolais)

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it?

Asked by jaudette38 6 lá ó shin

Answered by jaudette38 5 lá ó shin

  • Réitithe

Thunderbird 128.6.0esr works in Win10 but problem in Win11 SOLVED caused by Norton. Disable email protection and it works.

Hello, I have problems to use Thunderbird client in my Win11 laptop. In late 2023 windows introduced modern authentication and after that I have big problems to have just… (tuilleadh eolais)

Hello, I have problems to use Thunderbird client in my Win11 laptop. In late 2023 windows introduced modern authentication and after that I have big problems to have just any mail client to work. I used to use Outlook classic but that one failed I stared to test different clients e.g. Thunderbird, Mailbird, emclient but with no luck! My feeling is that it has to do with my Windows 11 installation. The process always fails when trying to log in to the IMAP server. When googeling around my impression is the Thunderbird should do it - but sadly not in my laptop.

I decided to dive into the details and try to find why it fails, so please see below analyse.

Regards Stefan

Problem description: Thunderbird 128.6.0esr(64-bitar) works in Windows 10 environment but same thunderbird version fails to log in to IMAP-server in windows 11.

Analyze logging created using .bat file with: set MOZ_LOG=IMAP:5,timestamp

       set MOZ_LOG_FILE=%USERPROFILE%\Desktop\imaplog
      "%ProgramFiles%\Mozilla Thunderbird\thunderbird.exe"

Observation: Windows 10 where login works: 2108499af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E.INBOX: = currentUrl

Windows 11 where login fails: 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E%5EINBOX: = currentUrl %3E = ”>” %5E = ”^”

It looks like the dot (.) has been incorrectly coded. Is this difference the problem and is it connected to windows 11 or?

Details from logging:

Windows 11 Home Version 10.0.26100 Thunderbird 128.6.0esr(64-bitar), Norton 360 2025-01-14 13:07:06.320000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f98e5200] 2025-01-14 13:07:06.320000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f98e5900] 2025-01-14 13:07:06.337000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 13:07:06.338000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/discoverallboxes: = currentUrl 2025-01-14 13:07:06.338000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 13:07:06.338000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E%5EINBOX: = currentUrl 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: V/IMAP ReadNextLine [rv=0x804b0014 stream=243f9f9d840 nb=0 needmore=1] 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 804b0014 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:TellThreadToDie: close socket connection 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: (null) 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: D/IMAP SetConnectionStatus(0x804b0014) 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: D/IMAP URL failed with code 0x804b0014 (imap://mb111111@imap.privat.bahnhof.se:993/select%3E%5EINBOX) 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: V/IMAP ReadNextLine [rv=0x804b0014 stream=243f9f9e1a0 nb=0 needmore=1] 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 804b0014 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL: aborting queued urls 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:TellThreadToDie: close socket connection 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: (null) 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP SetConnectionStatus(0x804b0014) 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP URL failed with code 0x804b0014 (imap://mb111111@imap.privat.bahnhof.se:993/discoverallboxes) 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=243f98e5900] 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:ProcessCurrentURL: aborting queued urls 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=243f98e5200] 2025-01-14 13:07:36.244000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f37ae600] 2025-01-14 13:07:36.244000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f4d0d400] 2025-01-14 13:07:36.247000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f37ae600:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 13:07:36.247000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f37ae600:imap.privat.bahnhof.se:NA:SetupSinkProxy:




Windows 10 Home Version 10.0.19045 Thunderbird 128.6.0esr(64-bitar), Norton 360

2025-01-14 12:54:32.387000 UTC - [Parent 5892: IMAP]: D/IMAP ImapThreadMainLoop entering [this=21080d0af00] 2025-01-14 12:54:32.387000 UTC - [Parent 5892: IMAP]: D/IMAP ImapThreadMainLoop entering [this=2108499af00] 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/discoverallboxes: = currentUrl 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E.INBOX: = currentUrl 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=242 needmore=0] 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2017 Double Precision, Inc. See COPYING for distribution information.

2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=21084ddfba0 nb=242 needmore=0] 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2017 Double Precision, Inc. See COPYING for distribution information.

2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP Try to log in 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP IMAP auth: server caps 0x4c2325, pref 0x1006, failed 0x0, avail caps 0x4 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP (GSSAPI = 0x1000000, CRAM = 0x20000, NTLM = 0x100000, MSN = 0x200000, PLAIN = 0x1000, LOGIN = 0x2, old-style IMAP login = 0x4, auth external IMAP login = 0x20000000, OAUTH2 = 0x800000000) 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP Trying auth method 0x4 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: D/IMAP got new password 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: D/IMAP IMAP: trying auth method 0x4 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: D/IMAP old-style auth 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:SendData: Logging suppressed for this command (it probably contained authentication information) 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=16 needmore=0] 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: 3 OK LOGIN Ok.

2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: D/IMAP login succeeded 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:SendData: 4 capability

2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=122 needmore=0] 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION

2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=27 needmore=0] 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: 4 OK CAPABILITY completed

2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:SendData: 5 namespace

2025-01-14 12:54:32.902000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=68 needmore=0] 2025-01-14 12:54:32.902000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: * NAMESPACE (("INBOX." ".")) NIL (("#shared." ".")("shared." "."))

2025-01-14 12:54:32.902000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.923000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=27 needmore=0] 2025-01-14 12:54:32.923000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: 5 OK NAMESPACE completed.

Asked by yse8521 6 lá ó shin

Answered by yse8521 17 uair ó shin

  • Réitithe

"Access Denied" error prevents users from installing TB and Blocks the user. See the linked article.

I am getting stopped, dead cold, every time I try to install Thunderbird mail on Linux Mint 22. I've attached a generic article that explains how Akamai's site security s… (tuilleadh eolais)

I am getting stopped, dead cold, every time I try to install Thunderbird mail on Linux Mint 22. I've attached a generic article that explains how Akamai's site security services bots are working to protect a site or sites that TB must access to complete it's installation task. In my case it's Comcast/Xfinity. Accordingly, TB installations will not complete and new users are locked out...some for months. The concensus of the devs that have been working on this critical issue is that there is nothing on a new TB user's side that in any way causes or contributes to the issue. I would very much appreciate any information you can provide about a speedy resolution in the works.

Note: The error notification screen "Access Denied" is the same message I get, but with Xfinity referenced.

Thanks. Wiley Oregon, USA

link text

Asked by mwileym 3 lá ó shin

Answered by mwileym 1 lá ó shin

  • Réitithe

how to save an email as a thunderbird document

Recently installed a new version, after our old PC died. BUT now, when I do 'save as' of an email the system automatically saves it as a PDF??? Unless I select save it a… (tuilleadh eolais)

Recently installed a new version, after our old PC died. BUT now, when I do 'save as' of an email the system automatically saves it as a PDF??? Unless I select save it as a Thunderbird, a tedious business and extra key strokes. How can I get the system to save an email as an email?

Thanks, Brent Haines

Asked by bandlhaines 4 lá ó shin

Answered by Toad-Hall 2 lá ó shin

  • Réitithe

Thunderbird et mail de Apple

Bonjour, J'ai installé thunderbird sur mon Macbook pro M1, le dossier de boite de réception est bien visible mais les sous dossiers que j'ai créé sur Mail n'apparaissent… (tuilleadh eolais)

Bonjour, J'ai installé thunderbird sur mon Macbook pro M1, le dossier de boite de réception est bien visible mais les sous dossiers que j'ai créé sur Mail n'apparaissent pas? J'ai essayé de faire l'importation des messages avec thunderbird mais il n'y a aucun message ou sous dossier dans le dossier Apple mail. Les dossiers comme courriers envoyés ou Spam ne sont pas visible non plus Merci d'avance pour votre aide Elie

Asked by Rebzou 1 lá ó shin

Answered by sfhowes 1 lá ó shin

  • Réitithe

deactivate email account without deleting

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864 In my situation I have a work acc… (tuilleadh eolais)

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

Asked by developerchris1 2 lá ó shin

Answered by Toad-Hall 1 lá ó shin

  • Réitithe

Why do I have two Drafts folders?

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of … (tuilleadh eolais)

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of the Drafts folders. When I compose an email on my Macbook, it saves it in the other Drafts folder. I am using a gmail account. Is there a way to change this so they both save to a single Drafts folder?

See screenshot attached for picture of the two folders.

Thanks for your help.

Asked by Queenmab100 3 lá ó shin

Answered by sfhowes 1 lá ó shin

  • Réitithe

taskbar icon does not indicate when new email is available

Taskbar icon does not indicate when new mail has arrived. Does not show a count of new/unread messages. 128.3.2 Windows 11 In settings "incoming mail" icon options I ha… (tuilleadh eolais)

Taskbar icon does not indicate when new mail has arrived. Does not show a count of new/unread messages. 128.3.2 Windows 11

In settings "incoming mail" icon options I have chosen "show count of new emails" and "show a tray icon for unread messages is checked".

I am unable to tell at a glance if new email has arrived. I see from researching the KB I'm not the only to have this issue, but none of the settings seem to help.

Asked by prestonmeg 3 mhí ó shin

Answered by sfhowes 3 mhí ó shin

  • Réitithe

folderCache.json and empty "Recent" folders

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile … (tuilleadh eolais)

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile involves installation issues.]

Recently I moved my TB profile, for the second time in the past few months. This time I paid closer attention, and noted several things of interest (that may touch on some questions that remain undiagnosed in this forum):

  1. TB took longer to start up, as it could find none of the folders cached in folderCache.json, so rebuilt the cache from the new profile location before starting. (I only learned about this from the next effect.)
  2. The "Move to" "Recent" folders list was empty; this cached list only gets rebuilt from use (that is, from moving messages manually (not via filter) to destination folders). This effect led me to folderCache.json- and also may suggest why the OP in that question could not get resolution of his problem.
  3. The newly cached folderCache.json was 528 KB, compared to 365 KB at the old location -- and that, in turn, was 170 KB larger than the 195 KB size of folderCache.json at the original location. So each time the cache is rebuilt it grows perhaps 150~200 KB (size depending on the many-times-repeated path length).

What causes the file growth? Because each time it is rebuilt, TB checks through all of the cached folder paths, apparently guided by the mailboxes listed in folderTree.json (see image below). [I think TB just checks each path to see whether it is compatible with the current profile location. If yes, the path is cached for runtime; if no, the path is repopulated from the current profile location (which takes most of the startup time).] But TB never deletes the no-longer-valid paths; it just appends to what was already in the file, so that the list of cached folder paths just grows (thereby increasing TB's startup time, every time). The best way to get rid of the old stuff is just to delete folderCache.json and let it rebuild on the next startup, to reduce the time needed for subsequent starts.

Finally, my questions: In addition to folderCache.json (different timestamp in each profile, of course), there are four files which are the same in all profiles: folderCache-x.json, x={1,2,3,4} (see screenshot). These are apparently from actions prior to the profile relocations, as they are simply copied from one profile to the next, unrelated to changes in folderCache.json. Can someone tell me:

  1. What actions cause the creation of folderCache-x.json files?
  2. Why folderCache.json merely appends new folder paths without deleting the old ones?
  3. Why folder paths are specified explicitly (fully qualified) rather than relative to the profile path?

Thanks for any pointers.

Asked by John Kaufmann 6 lá ó shin

Answered by Matt 5 lá ó shin

  • Faoi Ghlas

After the major Thunderbird update

The last update was and is terrible, what happened to all my groups in my address book, what a waste of my time. I have set up separate email lists for my clients and now… (tuilleadh eolais)

The last update was and is terrible, what happened to all my groups in my address book, what a waste of my time. I have set up separate email lists for my clients and now I have lost it all. You invest time and effort into a product then through stupid updates that wipe out all that work makes the effort to support you a waste of time and money. Now I have to spend hours doing rework because of your ignorance and lack of care for your supporters, typical of tech, we broke it and we don't care.

Asked by kcjim 3 lá ó shin

Last reply by Wayne Mery 2 lá ó shin

  • Réitithe

Opening message in existing window

Hello everyone. This is my first question on this forum: Thunderbird 128.6.0esr (64 bity). An email with at least two replies after double clicking won't open in an exist… (tuilleadh eolais)

Hello everyone. This is my first question on this forum: Thunderbird 128.6.0esr (64 bity). An email with at least two replies after double clicking won't open in an existing window. For example if there are 4 replies in a particularly email then 4 separate windows will open. Changing settings under Reading & Display doesn't help. Any ideas? Thanks.

Asked by jwlalek 4 lá ó shin

Answered by jwlalek 2 lá ó shin

  • Réitithe

Adding new e-mail accounts to Thunderbird no long works

I've easily added new e-mail accounts in the past. I know the procedure, but I recently needed to reinstall Thunderbird. After the new install, I had no problem added o… (tuilleadh eolais)

I've easily added new e-mail accounts in the past. I know the procedure, but I recently needed to reinstall Thunderbird. After the new install, I had no problem added one Comcast e-mail address. But when I try to add other Comcast e-mail accounts (enter name, e-mail address and password), it initially looks good ("Configuration found in Mozilla ISP Database"). But when I click "Done", the next window says "Unable to Connect". I've tried this several times with the same result.

I've read about this online, and it looks like Microsoft prevents Thunderbird from using "their" e-mail addresses for security reasons. I'm not sure how Microsoft consider Comcast e-mal accounts to be theirs.

How can I get around this?

Asked by Steve Plocher 4 lá ó shin

Answered by Toad-Hall 2 lá ó shin

  • Réitithe

Can't get Thunderbird to default to unthreaded for new folders

I using TB 128.6 on a Macbook running Sequoia 15.1.1. I am trying to set the default to 'unthreaded' for new folders that I create using the steps here: https://www.bad… (tuilleadh eolais)

I using TB 128.6 on a Macbook running Sequoia 15.1.1. I am trying to set the default to 'unthreaded' for new folders that I create using the steps here: https://www.badpenguin.org/thunderbirds-default-sort/

Using the config editor, I set mailnews.default_view_flags to "0" (unthreaded). (See 1st screenshot.) after doing so, I quit TB and restarted it. However, when I created a new folder, it is still set to threaded.

(Still proud of myself for figuring out how to use the config editor, which I never did before! :-)

Anyone have a tip for how to effect this change for new folders? Thanks for your help.

Asked by Queenmab100 3 lá ó shin

Answered by Toad-Hall 2 lá ó shin