some subfolders have disappeared

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I ha… (tuilleadh eolais)

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

Asked by chandi1 4 lá ó shin

Last reply by chandi1 12 uair ó shin

Can't get on my email and warning message

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mai… (tuilleadh eolais)

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. I have no idea why it started or what that means. Help please?! Now I cannot even write an email. It's like it signed me out?

Asked by churchoffice3 13 uair ó shin

Last reply by churchoffice3 12 uair ó shin

Our Thunderbird accounts suddenly stopped receiving emails yesterday. Have no idea why

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but… (tuilleadh eolais)

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

Asked by Cornelia Franz 15 uair ó shin

thunderbird

Hello, what is the error in the mail, the mail does not connect, what to do, it throws the following note: The time for connecting to the server imap.ivairiosdurys.lt has… (tuilleadh eolais)

Hello, what is the error in the mail, the mail does not connect, what to do, it throws the following note: The time for connecting to the server imap.ivairiosdurys.lt has expired.

Asked by Įvairios durys 16 uair ó shin

I cant delete mails in normal way

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can sy… (tuilleadh eolais)

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Asked by till11 17 uair ó shin

Last reply by till11 16 uair ó shin

You are about to override how Thunderbird identifies this site.

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with an… (tuilleadh eolais)

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 18 uair ó shin

E-mail

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix i… (tuilleadh eolais)

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

Asked by m.j.summers 19 uair ó shin

saved search for messages not older that 5 days is not working

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right o… (tuilleadh eolais)

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

Asked by GéraldT 1 lá ó shin

Last reply by GéraldT 19 uair ó shin

Deleting emails on Thunderbird Mobile deletes on device only, but not on server

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop ver… (tuilleadh eolais)

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Asked by wheims 20 uair ó shin

Remote content option is not available in yellow bar.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the… (tuilleadh eolais)

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.


Thanks in advance for any help.

Asked by mcgovern.michael 1 lá ó shin

Thunderbird not showing "important" emails in the inbox despite being searchable under unread

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox… (tuilleadh eolais)

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Asked by Jason Luckhardt 1 lá ó shin

Emails get to recipient blacked out

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears.… (tuilleadh eolais)

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

Asked by PathMan 1 lá ó shin

Message Does Not Appear when Opening Message in New Window on Fresh Install Ubuntu 22.04LTS

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install. Steps to reproduce: If I right click on any email in the inbox and select "Open Message in … (tuilleadh eolais)

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11

Asked by Allan Macdonald 1 lá ó shin

Outlook certificate rejected

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Th… (tuilleadh eolais)

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Thunderbird. When I try, I get the message saying that Outlook's certificate has been rejected (I think). I tried clicking on "Get Certificate", but nothing happens. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 1 lá ó shin

Last reply by BarryS 1 lá ó shin

How can I stop Thunderbird from creating new labels or folders in Gmail?

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or … (tuilleadh eolais)

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or folder every day or every couple of days. I cannot figure out why this is happening or how to stop it.

Asked by vladanego 1 lá ó shin

Exporting email with attchements

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again lat… (tuilleadh eolais)

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again later alert. When I look at the attachments they are empty folders. I have named each folder as simple as possible and it still does the same alert. Is there a work around for this. This did not happened before, however, now its happening.

Asked by jmorales3 1 lá ó shin