Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why still crashing?

  • 3 respostas
  • 1 has this problem
  • 7 views
  • Last reply by Paul

more options

I tried as you suggested by clearing the cache but it still crashes. Please advise

I tried as you suggested by clearing the cache but it still crashes. Please advise

All Replies (3)

more options

Enter about:crashes in the url bar and provide here last 5 crash ids (those beginning with bp-)

more options

Doesn't help my immediate problem. I understand though you have to establish a pattern to see where the problem is coming from. Thanks for your timely response

more options

Hi

Even if you have one crash ID listed, it could help us to find a solution for you.