Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

master password reset

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Tried to reset master password as per instructions in FAQ ,did not work. Really don't want master password at all

Tried to reset master password as per instructions in FAQ ,did not work. Really don't want master password at all

All Replies (1)

more options

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.

You need to set a new Master Password after renaming or deleting key3.db and you lose all your currently saved passwords.

See Reset your Primary Password if you've forgotten it and http://kb.mozillazine.org/Master_password See also Use a Primary Password to protect stored logins and passwords