Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I get this error code when trying to update from an older version of Firefox: The operation can’t be completed because you don’t have permission to access some of the items.

  • 3 respostas
  • 113 have this problem
  • 6 views
  • Last reply by Berkshireman

AnonymousUser
AnonymousUser
more options

While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."

installing

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items." == installing == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Chosen solution

See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X ..... Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html Trash the current Firefox application to do a clean reinstall. Install the new version that you have downloaded. Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Ler a resposta no contexto 👍 8

All Replies (3)

Morbus
Morbus
more options

Hello Brenda.

This is an issue with your operating system. Well, it's not so much an issue as it is a setting. Simply updating Firefox in an administrator account should fix it. In Windows, this sometimes happen when users aren't running admin accounts, or are not running Firefox as Administrator.

Hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X ..... Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html Trash the current Firefox application to do a clean reinstall. Install the new version that you have downloaded. Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Berkshireman
Berkshireman
more options

I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.