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Conduit search took over my firefox

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  • 5 have this problem
  • 1 view
  • Last reply by Nellus

ThisIsWar21
ThisIsWar21
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The Conduit adware took over my firefox. Using already answered support questions I removed the adware from my control panel, was able to change my home page and get rid of the tool bar but when I went through the steps to change the browser.newtab.url everything I read said to reset it and it would reset to the default but Conduit changed the default setting to the Conduit Url and when I try to set my own it immediately overrides what I set. Am I missing something?

This is the url it redirects to (search.conduit.com/?ctid=CT3320418&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=&Lay=1&UM=2&UP=SP43ECE18C-2A44-4A7A-A46D-57F7D169D842)

The Conduit adware took over my firefox. Using already answered support questions I removed the adware from my control panel, was able to change my home page and get rid of the tool bar but when I went through the steps to change the browser.newtab.url everything I read said to reset it and it would reset to the default but Conduit changed the default setting to the Conduit Url and when I try to set my own it immediately overrides what I set. Am I missing something? This is the url it redirects to (search.conduit.com/?ctid=CT3320418&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=&Lay=1&UM=2&UP=SP43ECE18C-2A44-4A7A-A46D-57F7D169D842)

All Replies (1)

Nellus
Nellus
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.