You may have the '''Ask.com Toolbar''' installed. * click '''Firefox''' button and click '''Exit''' (OR File Menu -> Exit) There are a couple of places to check for the Ask.com toolbar:- ------------------------------------------------------------------------------------------ 1) Check the Windows Control Panel for the Ask Toolbar - Uninstall them * http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4 * Crowdstar toolbar ------------------------------------------------------------------------------------------ 2) Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox * As an alternative method, use '''Win + R''' key combination and enter one of the following in the Windows Run box: ** firefox -safe-mode ** "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode ** "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode -> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click '''Continue in Safe Mode''' -> Check your list of extensions, you may be able to Uninstall it from there * https://support.mozilla.com/kb/Uninstalling+add-ons * https://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on * http://kb.mozillazine.org/Uninstalling_toolbars ------------------------------------------------------------------------------------------ 3) Restore the Default Homepage * http://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_restore-the-default-home-page ------------------------------------------------------------------------------------------ 4) Search Bar - Removing a Search Engine * https://support.mozilla.com/en-US/kb/Search%20bar#w_removing-a-search-engine -------------------------------------------------------------------------------- 5) Restore Default Search Engine Type '''about:config''' in the Location (address) bar and press the "Enter" key. When you see a warning, click '''I'll be careful, I promise!''' button. * Preferences that have been modified are shown as '''bold (user set)'''. * Preferences can be '''Reset to the default''' or changed via the right-click context menu. -> In the '''Filter bar''', type '''keyword.URL''' * Right click the preference '''keyword.URL''' and click '''Reset''' * OR choose '''Modify''' -> Replace the text with http://www.google.com/search?q= and then click OK -> In the '''Filter bar''', type '''browser.startup.homepage''' * right-click the preference '''browser.startup.homepage''' and choose '''Reset''' from the menu -> In the '''Filter bar''', type '''browser.search.selectedEngine''' * right-click the preference '''browser.search.selectedEngine''' and choose '''Reset''' from the menu -> In the '''Filter bar''', type '''ask.com'''. This will show the remaining '''ask.com''' related preferences. * '''Reset''' all '''ask.com''' related Preferences to their Default values (right-click a preference ad click '''Reset''') -> Close the '''about:config''' tab and then Restart Firefox. ------------------------------------------------------------------------------------------ Check and tell if its working.

Hi it is not ask just bad versions like it. And it redirects me to a different one wachtime can you help

Clear Cookies & Cache * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear the Network Cache * https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache Troubleshooting extensions and themes * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Check and tell if its working.

thank you so much i had the same problem and i solved it. i have been trying to solve this for months.