Problem with encryption key

My Firefox program completely crashed and would not restart. I had error messages like " couldn't load XPCOM" and "entry point not found", and "awake time". Reinstalled… (emoñe’ẽve)

My Firefox program completely crashed and would not restart. I had error messages like " couldn't load XPCOM" and "entry point not found", and "awake time".

Reinstalled new Firefox version. At some point it asked for a new password and I put in a new password.

Then it asked for encryption key. I entered it and it said invalid. Can I sign in with the old password and use the encryption key that I know is correct? Or change the password back to the prior password?

Otherwise how can I get to my profile to recover bookmarks and other info?

Please provide step by step instructions.

Thanks-- Peter M.

Oporandu Peter MacQueen IIIOjapo 8 aravo’i

Installing extensions

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to instal… (emoñe’ẽve)

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to install it ??

Oporandu Richard CrossleyOjapo 1 aravo

Mbohovái paha JamesOjapo 34 aravo’i mba’e

I no longer use the prmimary email account on my forefox accout, just the secondary email

how do I cbange my secondary email to being my primary email for signing in and receiving messages from you. I rarely if ever use the fastmail email account. thanks, Lei… (emoñe’ẽve)

how do I cbange my secondary email to being my primary email for signing in and receiving messages from you. I rarely if ever use the fastmail email account. thanks, Leigh Scheele [edited from public] @gmail.com

Oporandu abuela7Ojapo 5 aravo

Mbohovái paha markwarner22Ojapo 2 aravo mba’e

When importing logins and notes and URL from Chrome to Firefox, why the latter doesn't bring notes and read double URLs?

When importing logins and notes and URL from Chrome to Firefox, why the latter doesn't bring notes and read double URLs? All of my notes are gone and if similar URLs are… (emoñe’ẽve)

When importing logins and notes and URL from Chrome to Firefox, why the latter doesn't bring notes and read double URLs?

All of my notes are gone and if similar URLs are doubled.

Sharing one screenshot, since I cannot share another due to privacy (until a Mozilla dev team asks for it directly without sharing it on public platform).

Oporandu Varnit NigamOjapo 41 aravo’i

Firefox Update

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could yo… (emoñe’ẽve)

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025. Thank you Graham Garden

Oporandu grahamgardenOjapo 1 aravo

Mbohovái paha JamesOjapo 51 aravo’i mba’e

Profile copied to different computer not recognised

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes. I also have … (emoñe’ẽve)

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes.

I also have a laptop (also Windows 10) which has an old Firefox 97.0.1 installation, and I'd like to make the same changes on this machine which I'm used to on the main computer. I copied my desktop profile to the laptop, to the same directory as its present profile, but when I rebooted Firefox the transferred profile wasn't recognised.

While doing the transfer I received error messages about some of the folders: Destination path too long. This despite the fact that the registry flag to accept extended paths is set to 1. I had to skip several folders in order to complete the transfer.

Could this be the reason why the new profile isn't being picked up? Or is it because the two Firefoxes are of different versions?

I'd be grateful for any thoughts. Many thanks.

Oporandu mail226Ojapo 1 aravo

Recent Update

Can I reverse the recent update??

Oporandu jimwrye1Ojapo 1 aravo

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (emoñe’ẽve)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Oporandu sarapurdueOjapo 2 jasy

Mbohovái paha stavos30Ojapo 1 aravo mba’e

Firefox keeps crashing

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other… (emoñe’ẽve)

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

Oporandu abridges5Ojapo 2 ára

Mbohovái paha jonzn4SUSEOjapo 1 ára mba’e

stored user names for websites are located where??

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Rec… (emoñe’ẽve)

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Recently I brought up intuit.com and expected there to be only 1 username, but I saw a user name (Yahoo email address) that belongs to a guy that does some work for me. I remember him using my laptop to login to yahoo once to get something from his email. But he didn't use intuit.com. Not sure he even knows what intuit would be.

So I went to the password list in firefox and typed in intuit, his user name didn't appear. I tried typing in his email address but it didn't find it. I'm not worried about any security issues. But I want the name removed from the list of users that pops up.

I deleted the cookies for intuit but the user names still pop up.

Any suggestions on how to get rid of this user name?

Oporandu lisachOjapo 2 ára

Mbohovái paha jscher2000 - Support VolunteerOjapo 1 ára mba’e

email saying login using my mozilla account?

Help, I received 2 email today saying: Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07) and Your Mozilla accoun… (emoñe’ẽve)

Help,

I received 2 email today saying:

Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07)

and

Your Mozilla account was used to sign in Wednesday, Dec 11, 2024 10:45:31 PM (CET)


Are these legit? How can I know?

Each say from mozilla.org/firefox

Oporandu quizologistOjapo 1 aravo