Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My.yahoo homepage is not displaying properly all of a sudden in windows 8

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by TLDMAT

more options

I don't think there was a change to my system unless it was a windows 8 update recently but my homepage, my.yahoo.com which I have been using for years is not displaying properly in Firefox oth 17.0 or beta release.

It works fine in chrome and IE on the same system.

Is this a issue with yahoo or Firefox? Any ideas on how to fix?

I don't think there was a change to my system unless it was a windows 8 update recently but my homepage, my.yahoo.com which I have been using for years is not displaying properly in Firefox oth 17.0 or beta release. It works fine in chrome and IE on the same system. Is this a issue with yahoo or Firefox? Any ideas on how to fix?

Chosen solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your yahoo.com cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Read this answer in context 👍 5

All Replies (2)

more options

Chosen Solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your yahoo.com cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

more options

I did exactly as you wrote and yes it did solve the problem.

Thank you so much.