• Solved

Enable new sidebar on another device?

Recently a new sidebar appeared on Firefox on my desktop. I actually really liked the change because I have wanted to move my tabs to the side for a while. I had tree sty… (read more)

Recently a new sidebar appeared on Firefox on my desktop. I actually really liked the change because I have wanted to move my tabs to the side for a while. I had tree style tabs installed and I was a little annoyed that I couldn't disable the tabs on the top bar. But now I can!

My laptop however does not have the new sidebar yet and when I look for updates it says there aren't any. My laptop has limited screen space and I much prefer to have this new ui choice but I can't enable it. I understand that they probably update new designs in batches to test the waters but is there a way to get around it and enable it on my laptop too?

I use the same Firefox account for both so it seems a little counterintuitive to have different experiences on different devices on the same account.

Also very much thank you for this change! It's something I've wanted for a while. I also have one little suggestion and that is to have the option for a similar feature to tree style tabs on the sidebar tab layout.

Asked by hazelnutlessbeean 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 1 week ago

Answered by tony289 1 week ago

  • Solved

Thunderbird: working on a plane

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can so… (read more)

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can someone perhaps help? Thanks. Walter

Asked by Walter Leal 1 day ago

Answered by david 1 day ago

  • Solved

Disable window layout change while typing in address bar

During normal use, my Firefox looks... normal. See first attached image. But when I start typing in the address bar, everything but the address bar disappears. See second… (read more)

During normal use, my Firefox looks... normal. See first attached image. But when I start typing in the address bar, everything but the address bar disappears. See second attached image. Is this behavior intentional? If so, which version introduced this behavior? And how do I disable it?

Asked by niko.o.generic 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

TB 128.5.0 Error message when saving emails with attachments

Getting a "false" error message when saving to Sent mail folder in Gmail.   TB is giving a "Your message was sent but a copy was not saved in your sent folder........"  (… (read more)

Getting a "false" error message when saving to Sent mail folder in Gmail.   TB is giving a "Your message was sent but a copy was not saved in your sent folder........"  (see attached).   

When going to Gmail on Chrome, I see that the messages have indeed been saved.

I am using IMAP, and the SENT frolder on Gmail has been selected.

Asked by telrod11 1 day ago

Answered by sfhowes 1 day ago

  • Solved

bsky.app

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reload… (read more)

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reloaded when I don't access the site. None of the sites I access are linked to it, only visited once and if this alternative to x continues to set cookies, how can I permanently block it, thought the exceptions list was supposed to keep blocking it. So far it's come back three times, I'll screenshot it next time and attach.

Asked by mitcheljr3 5 days ago

Answered by mitcheljr3 1 day ago

  • Solved

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 6 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved
  • Locked

Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (read more)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Asked by stewart13 4 months ago

Answered by stewart13 3 months ago

  • Solved

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (read more)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Asked by dariuspumma 3 days ago

Answered by dariuspumma 1 day ago

  • Solved

How to add a copied local folder from one computer to another?

I have a folder with the sbd extension copied to a pendrive. I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Loca… (read more)

I have a folder with the sbd extension copied to a pendrive.

I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Local Folders. However, when I opened Thunderbird, it did not add itself to the local folders

Do I need to force synchronization in some way?

PF

Asked by piotrfankidejski 1 week ago

Answered by sfhowes 1 week ago

  • Solved

ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2… (read more)

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2 days Thurs and Friday. 28-11-24 THURSDAY @1.38pm On Thursday morning I used my computer with Firefox browser, and it worked perfectly OK. Then I had to go out shopping @11-15am. When I came back in doors @1.38PM I turned on my computer, it booted up as normal, then a Blue Screen appeared, with a message from Microsoft re back up in Cloud. I have not actually used Cloud before, although I did try to set it up earlier this year but not completed. So, I thought I would try again. This time I tried to register for the first time on cloud, I entered my email address and country, date of birth and then a password. Maybe something else, can't remember.

Then it asked for a code number that it said it had sent to my email, but I could not get that email then as I was stuck in between booting up and the Desktop screen. ( I DO NOT HAVE A MOBILE PHONE) As I did not have the code number, I clicked on, what may have said “not now” or similar message. Anyway, it would not continue so I had no option than to press the back button arrow, top left corner, several times. I think it took me back to the page with choices. I think I clicked remind me in a few days, which took me to the Desktop.

Normally my computer automatically opens Firefox Browser, but this time, I had to open Firefox, still no problem so far and the rest of Thursday OK. I did not try Microsoft Cloud again on Thursday.

29-11-24 Friday @ about 10.15am I thought that when I booted up, it may go back to where I left it Thursday, but no. When I turned on, there was no sign of the Blue Screen or Microsoft Cloud message re Back Up. When computer reached the Desktop, it did not load Firefox but an ERROR MESSAGE. It said. ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2 MAYBE TRY TO REINSTALL FIREFOX

It worked perfectly well before I tried to set up Microsoft Cloud yesterday (Thurs 28-11-24) now I cannot load or use Firefox at all, because it comes up with the same message every time. I have tried turning the computer off and back on, no luck.

My worry about Reinstalling Firefox is that I have hundreds of websites saved in bookmarks folders and I am not sure if I would lose them.

At this moment I have had to endure Microsoft Edge which I don't like. Don't put me through any more pain. Can you please help out a pensioner lost in the modern technological world. Thank you David

Asked by decoys131 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

"Open in conversation" is grayed out, shortcut also doesn't work

Since updating Thunderbird lately to 128.3.3esr (64-bit), "Open in conversation" is grayed out, SHIFT+CTRL+O shortcut also doesn't work. There is a small chance it happen… (read more)

Since updating Thunderbird lately to 128.3.3esr (64-bit), "Open in conversation" is grayed out, SHIFT+CTRL+O shortcut also doesn't work. There is a small chance it happened on a previous update, I'm not sure. This function is something I use regularly so this bothers me greatly. I tried rebuilding the global database according to https://support.mozilla.org/en-US/kb/rebuilding-global-database with no luck - the problem persists. The file now has 1,18 MB, I'm quite certain it was significantly larger before. The problem occurs in all accounts I have and it worked on all of them before. Threading itself works properly if I go to View>Sort by>Threaded so the messages are recognized as threads properly.

Asked by Tomasz 1 month ago

Answered by sfhowes 1 month ago

  • Solved

User is authenticated but not connected after update

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook respon… (read more)

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected.

The email account was synching well until I updated recently to v128.4.4esr.

I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

Asked by Eugene Wong 2 days ago

Answered by Eugene Wong 2 days ago

  • Solved

Firefox 133 update moved tab location, again.

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu… (read more)

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu bar. What do I have to do to get them back where I want them this time? And why can't you just leave the tab location preference alone when doing updates?

Asked by PIckAnotherID 6 days ago

Answered by cor-el 5 days ago

  • Solved

firefox nigthly adress bar divided into two parts

After the last update the address bar is divided into two parts. One below and the other above. How can I change the settings that I get only a address bar above with two… (read more)

After the last update the address bar is divided into two parts. One below and the other above. How can I change the settings that I get only a address bar above with two parts. Attached the screen

Asked by C N 3 days ago

Answered by C N 3 days ago

  • Solved

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Asked by edkarleski 4 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

Firefox app. Everything is in destop site mode even though it's turned off. The mode doesn't wanna turn on and it stays in destop site mode. it's stuck

Even though destop site mode in the pull down menu on the right is turned off it's affecting my site like it's turned on. I also can't turn it on to turn it off since it … (read more)

Even though destop site mode in the pull down menu on the right is turned off it's affecting my site like it's turned on. I also can't turn it on to turn it off since it just stays off when I click on it. Also I'm not sure if this helps but everything now opens as a destop site instead of phone site when I open something new.

Asked by gjgjn1004 2 days ago

Answered by gjgjn1004 2 days ago

  • Solved

Changing IMAP setting

My ISP has changed the server settings but when I change the IMAP server setting Thunderbird asks me to restart and then restores the original setting. I want to keep my … (read more)

My ISP has changed the server settings but when I change the IMAP server setting Thunderbird asks me to restart and then restores the original setting. I want to keep my othr setgs and address books.

How do I fix this? I am using Thunderbird portable 1.8.2.0 and this is all in my Dropbox

Asked by martin0011 2 days ago

Answered by martin0011 2 days ago

  • Solved

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 2 days ago

Answered by Vipul Sharma 2 days ago