PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (read more)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Asked by Islenya 1 day ago

Last reply by Islenya 18 hours ago

Page visually blocked

When navigating to msn.com/en-us, and about 5S after the page loads, the majority of the page is covered with an ad. This only happens when using an ExpressVPN Santa Moni… (read more)

When navigating to msn.com/en-us, and about 5S after the page loads, the majority of the page is covered with an ad. This only happens when using an ExpressVPN Santa Monica connection (most reliable and fastest).

If I use another VPN server location the problem is not present. Additional information: - Location: Dongguan, China - Using Google Chrome does not cause a problem. - ExpressVPN have no solution or explanation at this time. The VPN app is set to block ads but this does not help - If I connect using Surfshark there is no problem. - OS is WIN10 64-bit fully updated. - Equipment is an Asus notebook. - This issue has only appeared on or about 5 Nov which is around the time Firefox updated. - I have updated manually but no luck.

I have attached a before and after shot.

Any suggestions will be much appreciated.

Asked by howard_oldham 19 hours ago

First connect w/newsmax.com,2nd,receive attached reply "Secure Connection Failed An error occurred during a connection to www.newsmax.com.The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

get 1 connection to site, go to read other articles get this message. How am I to get rid of this and be able to read articles on newsmax.com? Secure Connection Failed … (read more)

get 1 connection to site, go to read other articles get this message. How am I to get rid of this and be able to read articles on newsmax.com? Secure Connection Failed

"An error occurred during a connection to www.newsmax.com."

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by SandraJo 21 hours ago

Missing 'Password' field in SMTP settings

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar. I can receive emails but cannot send, probably because there's no password fi… (read more)

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar.

I can receive emails but cannot send, probably because there's no password field for the smtp server. My Incoming mail is different from the Outgoing mail server hence I need to enter the password. But the only field there is for the username which is never going to work. My Exchange server is set to use SSL/TLS.

This I tried with the Owl addon. But same issue when configured for imap. I need to use my internet provider's smtp server. Everything I need for that is there, except the password field.

Asked by Andy 21 hours ago

Unable to connect

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site. This has started recently, no matter what I … (read more)

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site.

This has started recently, no matter what I search for.

I deleted data, in settings, re connected my mozilla account, and it's still happening.

Asked by komputec 1 day ago

Last reply by komputec 22 hours ago

two stage verification using verification codes.

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no me… (read more)

I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no means other than e-mail to receive the code so I cannot log in. E-mail is not one of their optional ways to get the code. They say they have not changed their procedures. Could there possibly be something in the latest Firefox updates that could cause this problem?

Asked by dhunkins 22 hours ago

Unable to update Firefox on Windows 11 Laptop

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. I… (read more)

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. It performs normally right up to the end when it gives a message that something went wrong. It then offers an alternate download and method to upgrade which downloads fine and begins to install. At the end of this install, the install wizard says "finished" however despite the "Launch Firefox" box is checked, it never opens Firefox. For some reason the update is not completing, and now I am having trouble with some Apps opening which I suspect is due to the browser being out of date. I have tried clearing my Cache and Cookies and re-trying but have remained unsuccessful. I really could use some assistance with getting my browser successfully updated. Best Regards, Brian

Asked by brian kim 22 hours ago

Last reply by brian kim 22 hours ago

Preventing printing

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Ce… (read more)

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Certificate?

Asked by vickis3664 22 hours ago

Can't download new messages

I am unable to download new email from my Yahoo/ATT account. I get no error message when I try. Previously worked without a problem for several months after having instal… (read more)

I am unable to download new email from my Yahoo/ATT account. I get no error message when I try. Previously worked without a problem for several months after having installed Thunderbird on my new PC running Win11.

Asked by fifty50l 23 hours ago

Scroll to Hide Toolbar Offset Bug

For some reason any bottom toolbar in firefox (youtube is for example) is not completely at the bottom. After tinkering around the settings a bit I found that the Scroll … (read more)

For some reason any bottom toolbar in firefox (youtube is for example) is not completely at the bottom. After tinkering around the settings a bit I found that the Scroll to Hide Toolbar setting when disabled is the exact height of the toolbar offset. I'm not seeing that many solutions to this online that's recent.

Asked by xichirox 23 hours ago

individual user name/password storage is missing

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink… (read more)

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

Asked by larry kizer 1 day ago

Remove "News" on new tab page

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this?? I like the Pocket stories on the new tab… (read more)

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this??

I like the Pocket stories on the new tab page, precisely because they are usually *not* news - they are interesting, thought-provoking, or quirky stories that provide a break from actual news headlines. I need to escape the actual "breaking news." Please allow users to get ride of the "real" news section.

Asked by austenfarrell 1 day ago

Content disappeared

Hi, I use Thunderbird to recieve my emails and I save my emails on my mac but I see that the content of almost all emails from december 2023 to august 2024 are disappeare… (read more)

Hi, I use Thunderbird to recieve my emails and I save my emails on my mac but I see that the content of almost all emails from december 2023 to august 2024 are disappeared. The emails are not lost. It is only the content and the header? It is strange.

Asked by stfr 1 day ago

Thunderbird Mobile Android (Pixel 9)- Deleted emails do not appear the Trash Folder.

Sporadically, in Thunderbird Mobile Android (Pixel 9), deleted emails do not go into the Trash Folder. E.g., as of today it shows some emails deleted today, but then the… (read more)

Sporadically, in Thunderbird Mobile Android (Pixel 9), deleted emails do not go into the Trash Folder. E.g., as of today it shows some emails deleted today, but then there is a gap going back 4 days. Nor does it (the Trash Folder) appear to sync with the server which shows "No Messages" on my Windows 11 computer. Started about 4-5 days ago (21Nov).

Asked by John Munn 1 day ago

CardDAV-Calendar fault detection of conflicts; strange acting with conflict handling

Hello, interesting behavior with a CalDaV calendar entry/date. Scenario: Create a calendar-entry (date) with an alarm-setting (1h before...). Wait until the new entry i… (read more)

Hello,

interesting behavior with a CalDaV calendar entry/date.

Scenario: Create a calendar-entry (date) with an alarm-setting (1h before...). Wait until the new entry is synced to the CalDAV server, in my case a Nextcloud. Close TB. Got to the Nextcloud calendar, or to and other client with that CalDAV Calendar, and remove the alarm, I do frequently in case the date paste... Start TB. After sync of the calendar, TB is telling you, that the date was changed at the server and asked "how to handle the detected conflict" (see screenshot). But 1. it isn't a conflict, just a normal change, which should change the local, "old" date 2. acting on the conflict resolution by pressing the button "Skip changes, load new" (Änderungen verwerfen und neu laden), I'm expecting to get the server version exchanging the local, old one... It does not: The local version will stay with the alarm. These date will not sync to server until TB is restarted. The alarm is now back on the server.

If the alarm is removed at the server (or on another client) while TB is running, the alarm is removed locally as "normal" change by synchronization...

I guess it is a bug!?

I'm using TB Version 128.4.3esr; build-id: 20241108210256 on Windows 11 (64bit). But this is also with TB under Linux (ubuntu, mint)

Gruss Ralf

Asked by RalfK 1 day ago