cannot use firefix at all suddenly

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescr… (read more)

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescreen, but when i want to search anything it always comes out on the screen in the image included. ive been using firefox for a year or so and never had issues. ive tried deleting and reinstalling, restarting my laptop, the whole deal. im on windows 10 but that shouldnt be the issue i imagine. ive asked some friends and they dont understand it either. id love to get some help otherwise i might have to go back to google chrome D:

Asked by Eline Pruijn 43 minutes ago

Last reply by jscher2000 - Support Volunteer 6 minutes ago

Cookie popup un accessable

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's… (read more)

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's out the whole screen and I cannot select the cookie options. So I cannot go any further on the website.

Asked by stromsd 25 minutes ago

Last reply by jscher2000 - Support Volunteer 9 minutes ago

Conditional access policy

Login to o365 email does not work on Firefox browsers after enabling the Conditional Access policy based on compatible devices Firefox does not send device details, resu… (read more)

Login to o365 email does not work on Firefox browsers after enabling the Conditional Access policy based on compatible devices

Firefox does not send device details, resulting in a device incompatibility message

Does Firefox support this?

There is an example of missing device ID in the attachment

Asked by spie.michal 5 hours ago

Last reply by jscher2000 - Support Volunteer 13 minutes ago

Please bring back 100 search results per page functionality

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page… (read more)

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page option? I've always had that enabled and now that it was removed it makes searching extremely tedious and time wasting. Please offer a SIMPLE AND QUICK way to restore this option ASAP. Thank you.

Asked by greg 20 hours ago

Last reply by jscher2000 - Support Volunteer 14 minutes ago

Tabs crashing often

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crash… (read more)

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

Asked by rsantone 3 days ago

Last reply by jonzn4SUSE 30 minutes ago

FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Asked by Michael Chan 1 hour ago

Last reply by jonzn4SUSE 32 minutes ago

new tabs

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop? For that matter, Why can't I open a new tab with my home page a… (read more)

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Asked by jimerie1 1 hour ago

Last reply by jonzn4SUSE 34 minutes ago

can't send from thunderbird

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine … (read more)

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine for years up until today. This is the message; Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

Asked by jdevlin 1 day ago

Last reply by PavelkoT 1 hour ago

Strange Issues Bookmarks and Tags

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place! Devices: Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1 Fi… (read more)

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place!

Devices:

  • Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1
  • Firefox version 133.0 on iPhone 16 Pro Max iOS 18.1.1 (*for reference, of checking issue, not where issue is occurring)

Issue Breakdown: While updating my bookmark's tags in Bookmark Manager, my tags all but disappeared and other strange things started happening.

  • My tags aren't in the sidebar menu of the Bookmark Manager at all. See Screenshot 1.
  • Already tagged bookmarks retained the tags, but I’m unable to edit, add, or remove bookmark tags at all. When the bookmark is selected, the bookmark’s tags, nor any other tags, appear in a list under the bookmarks tags. See Screenshot 2.
  • I can locate all bookmarks with the same tag by searching bookmarks in the Bookmark Manager.
  • I can move and rename pre-existing bookmarks.
  • I can add new bookmarks (confirmed by the blue star beside the address bar on the main browser after exiting and re-entering), but I cannot find those bookmarks anywhere in Bookmark Manager.
  • My mobile bookmarks folder isn’t shown in Bookmarks Manager, but I can view 11 bookmarks in my Mobile Bookmarks folder on my phone’s Firefox application.

I’ve tried the following:

I have no idea what is wrong with it or what is going on. What else can I do?

Asked by rainredroses 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

how do i permanently delete the sidebar? I have tried all solutions and now it is about 2.5cm wide, taking up a huge chunk of the screen.

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. T… (read more)

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. The show/hide button only made the damn thing expand!

Asked by Timtam394 5 days ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Reply signature above quote

Once I click on reply, it opens a new window where I can reply an email. My signature will always be below the quotes. Is saw that there was a setting back then where I c… (read more)

Once I click on reply, it opens a new window where I can reply an email. My signature will always be below the quotes. Is saw that there was a setting back then where I can make it above the quotes, but the setting is not there anymore in the current version. Can you help me with that issue?

Thanks

Raphael Faucher

Asked by Raphael Faucher 2 hours ago

Last reply by david 2 hours ago

I receive constant, numerous, irrelevant emails sent to my two business addresses. How can I block them?

One of my business email accounts is bombarded daily with garbage. See below the way the emails are addressed to me. I want to know how to block these sources forever. … (read more)

One of my business email accounts is bombarded daily with garbage. See below the way the emails are addressed to me. I want to know how to block these sources forever. Please help me. Stephanie Vavra, Owner and Publisher of thecity1.com newspaper

[thecity1] Please Moderate: ??? The ending lists the title of a previously posted article on my online newspaper.

thecity1"[your-subject]" This version is new.

Asked by stephanie@thecity1.com 3 hours ago

Last reply by david 2 hours ago

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 3 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Asked by jbrt 3 hours ago

Last reply by TyDraniu 2 hours ago

Tbird alternative

Is there an alternative client I can import my Tbird data to? I have had zero luck fixing constant crashing of Tbird and it is not providing any crash reports. It just s… (read more)

Is there an alternative client I can import my Tbird data to?

I have had zero luck fixing constant crashing of Tbird and it is not providing any crash reports. It just says (Not Responding) and I can close but no restart without using task manager to kill the background process.

I cannot work like that so need something else.

Asked by pck24 3 hours ago

Last reply by david 2 hours ago

constant firefox pop ups

How do I get rid of these constant firebox pop ups that block tabs that I have open. it is EXTREMELY affecting my ability to use my laptop. I WANT TO KNOW HOW STOP THIS B… (read more)

How do I get rid of these constant firebox pop ups that block tabs that I have open. it is EXTREMELY affecting my ability to use my laptop. I WANT TO KNOW HOW STOP THIS BS

Asked by sheldon1300 3 days ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Affichages courrier rentrant

Les courriers d'un même correspondant sont regroupés quelque soit la date sous un "onglet" qu'il faut ouvrir pour y accéder. Lorsqu'un nouveau message du correspondant re… (read more)

Les courriers d'un même correspondant sont regroupés quelque soit la date sous un "onglet" qu'il faut ouvrir pour y accéder. Lorsqu'un nouveau message du correspondant rentre, il se trouve masqué par ce regroupement. Comment désactiver cette fonction (si possible)? R.CAILLAUD r.caillaud@socren.fr

Asked by r.caillaud 12 hours ago

Last reply by sfhowes 3 hours ago