Will not auto-configure for a comcast.net email address (Solved)

Starting about a year or more ago, when trying to set up profiles on Thunderbird for a comcast.net email address, it would fail. The different errors generated would indi… (read more)

Starting about a year or more ago, when trying to set up profiles on Thunderbird for a comcast.net email address, it would fail. The different errors generated would indicate it was a problem on the mail server, and not with thunderbird. Even comcast support couldn’t figure it out. With trial and error, I finally did. - Enter your name, address and password in the setup screens and allow it to get to the “configuration found” menu. - Select to configure manually. - Under incoming server for IMAP, Authentication Method will show 0Auth2. Change it to normal password. - For Username, it will be set to the entire email address. Remove the “@” sign and everything to the right of the “@” sign. So instead of email@domain.com it will show “email” and that’s it. - Under outgoing server for SMTP the authentication method will show 0Auth2. Change it to normal password. - If username shows the entire email address, (It shouldn’t, if you changed it for IMAP) then remove the “@” sign and everything to the right of the “@” sign. - Click the Re-Test button and it should pass. - Click the Done button and the setup should be completed with no issues. -

Asked by Carl1959 23 hours ago

No emails since February

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, … (read more)

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, I did not know about it. Then the message changed to "Thunderbird has crashed". I tried again many times over a few months but got the same results. I've just about been coping using webmail but with much grinding of teeth. Today when I tried again, there was no message and no inbox. I've also tried opening a 2nd Tbird account but got nowhere. Does anyone have any suggestions please? Thanks, Richard>

Asked by richard387 23 hours ago

Cannot search emails and there contents.

Ive recently started using Thunderbird and its setup with my Gmail account. When i try and search from the search bar, on outlook i used to be able to search within the … (read more)

Ive recently started using Thunderbird and its setup with my Gmail account.

When i try and search from the search bar, on outlook i used to be able to search within the PDF document so if i had alot of invoices with the same product on it say 'TBA123' as the product code it would bring all the documents with that in the PDF, is this something that should work on Thunderbird?

Asked by colestott 1 day ago

My Feedly RSS is not working in Thunderbird

Hi folks! When I connect my Feedly RSS to Thunderbird's RSS subscription, I can't receive any new messages. In addition, I can't see the old messages in the folders. I c… (read more)

Hi folks!

When I connect my Feedly RSS to Thunderbird's RSS subscription, I can't receive any new messages. In addition, I can't see the old messages in the folders. I couldn't find any way to solve this problem (for those who use Feedly).

When adding an RSS Feed, I don't get any valid URLs, I add it via Feedly "Organize Feeds ---> OPML Export ---> Download Export file" and then via Thunderbird "Feed subscripts ---> Import ---> My OPML file".

Thunderbird correctly reads all RSS feed URLs, file names, folder contents when I add this file. I save it and thinking it works and everything is fine. However, when I click "Get new Messages", no messages come through. I check the Feedly website a few minutes later to see if there are any new messages and I can see the new messages in Feedly.

In order to solve the problem and make it more understandable screenshots are below.

Thank you for your help, best!

Asked by clientlogin 1 day ago

Issue with Sender Display in Thunderbird PEC Mailbox

Dear Support, I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the … (read more)

Dear Support,

I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the actual sender of the received email. In some cases, I see the phrase "on behalf of:" followed by an email address that has no connection to the message in question.

This issue makes it difficult to correctly identify the real sender of emails. I have already checked my account configuration and updated Thunderbird to the latest version, but the problem persists.

Could you please provide guidance on how to resolve this behavior?

I am available to provide further details or screenshots of the issue if needed.

Thank you in advance for your assistance.

Asked by Francesca Rumi 1 day ago

modzilla email error on ubuntu

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is inv… (read more)

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is invalid. Please pick a different directory.

Asked by Sermonp 1 day ago

The account xxxxx@verizon.net is being processed. Please wait until processing is complete to get messages

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the… (read more)

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the profile. Redid the profile. Now TB still doesn't download emails. I get the message "The account xxxx@verizon.net is being processed. Please wait until processing is complete to get messages." AND now I can't send emails either.

Asked by jsaklas 1 day ago

In Windows 11, how do I access the folders beneath Local Folders

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders be… (read more)

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Asked by 4freebird 6 days ago

Last reply by 4freebird 1 day ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 1 day ago

Last reply by mozilla516 1 day ago

email files

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx. … (read more)

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx.

Asked by gts70 1 week ago

Last reply by gts70 1 week ago

Displaying only unread messages

Being fairly new to Thunderbird I'm still exploring the possibilities. I know I can display only unread messages in a particular folder by using the Quick Filter / Show … (read more)

Being fairly new to Thunderbird I'm still exploring the possibilities. I know I can display only unread messages in a particular folder by using the Quick Filter / Show only... option, but is it possible to set up a more direct method which requires only one click and is permanently displayed as an option?

Many thanks.

Asked by mail226 2 days ago

Last reply by mail226 1 day ago

Need actual password not 0auth token

Is there any way to retrieve my actual password I typedin for an email account instead of the google "token". If not, this password may be lost forever as google will not… (read more)

Is there any way to retrieve my actual password I typedin for an email account instead of the google "token". If not, this password may be lost forever as google will not provide reset options.

A simple yes/no will suffice, don't need an explanation, I understand that thunderbird is just using what google requires of it, but it would still be good to be able to view actual password

thanks

Asked by andrew.peisker 1 day ago

Last reply by andrew.peisker 1 day ago

moving profile folders to dropbox

I would link to move my profile directory to a new location --- it seems that the best place for it would be a folder in my dropbox directory --- is this possible… (read more)

I would link to move my profile directory to a new location --- it seems that the best place for it would be a folder in my dropbox directory --- is this possible --- the best solution would be able to install thunderbird in dropbox so that any one of my computers can run thunderbird

Asked by fpefpe 1 day ago

Download Message

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order… (read more)

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order so that the latest message is listed first. I retrieve the message headers first then I either delete the message or download the contents of the message. The problem is that when I click on the download instructions Thunderbird does download the message OK, '''BUT it highlights the message just downloaded and it jumps to the next message. '''This is very annoying because in order to read the contents of the message I have to go back one message and purposely select the message just downloaded. It did not do this previously. Please correct or tell me the corrective action I should take.

Asked by attride 2 weeks ago

Last reply by attride 1 day ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 2 months ago

Last reply by mozilla516 1 day ago

failure to download from my email

I just downloaded Thunderbird on my new Mac, asked it to synch with my email and it's done it very imperfectly, missing lots of folders and sub-folders, showing deleted a… (read more)

I just downloaded Thunderbird on my new Mac, asked it to synch with my email and it's done it very imperfectly, missing lots of folders and sub-folders, showing deleted and archived folders (in italics) and so on. It did this on a previous desktop too, where I uninstalled Thunderbird and reinstalled it to try - but failed - to solve the issue. What did I, or it, do wrong and how do I correct it? Thanks / Maurice

Asked by mherson 2 days ago

Can't copy email address from Search Results

Hello, I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached scre… (read more)

Hello,

I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached screenshot).

When I use the Search Bar, Thunderbird recognises the email address as being used previously, but does not bring up any results. It used to be possible to highlight/copy the email address from the 'Results for:.. ' header in previous versions of Thunderbird. I would much prefer to be able to do this save time and ensure that I have the email address correct - otherwise I need to type it out manually which is frustrating and can lead to errors.

I hope you can help!

Best wishes,

Ellie

Asked by Ellie Harrison 4 months ago

Last reply by Ellie Harrison 2 days ago

retrieving emails

Recently I can no longer access emails. I always get the message "Login to the server secureimap.t-online.de with user name ... failed". This applies to the t-online and … (read more)

Recently I can no longer access emails. I always get the message "Login to the server secureimap.t-online.de with user name ... failed". This applies to the t-online and gmail accounts.

Asked by sschuricht 2 days ago

archiving old email messages

Hi I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same. Some time in the not too di… (read more)

Hi

I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same.

Some time in the not too distant past Thunderbird has started preventing me from moving files from folder to folder.

I am running the latest version of Thunderbird.

Any help gratefully received

Many thanks

Peter Moran

Asked by PeterM 2 days ago

Folder has disapperad from list

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply… (read more)

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply does not show up. It's a folder used to temporarily store emails to be replied later on (AA-TO Reply).

I have created a 2nd folder AA-TO Reply2 and searching for stuff I have in the other folder I can find some and copy them to the new folder but I can't remember all that I have.

If i search say for Physiotherapy (I have an appointment next week) I could find the email and it shows up as being in the AA-TO Reply (the one that has disappeared) but can't find a way to make it visible again.

There are no folders showing as having another sub folder inside them ( with a >).

Asked by samperi1 2 days ago

Last reply by samperi1 2 days ago