Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Keep getting message to install flash player but it is already installed

  • 5 amsoshi
  • 20 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Beth Hentges

more options

I cannot watch videos or news clips on Firefox. I can with other browsers but I use Firefox the most. I get this message: "Download Flash Player now You need to install Flash Player to play this content." I already have it and it is up to date. Please help! Cheers Sarah

I cannot watch videos or news clips on Firefox. I can with other browsers but I use Firefox the most. I get this message: "Download Flash Player now You need to install Flash Player to play this content." I already have it and it is up to date. Please help! Cheers Sarah

Mafitar da aka zaɓa

hello sarah, please go to the firefox menu ≡ > addons > plugins - you might have disabled the shockwave flash plug-in there...

Karanta wannan amsa a matsayinta 👍 2

All Replies (5)

more options

Zaɓi Mafita

hello sarah, please go to the firefox menu ≡ > addons > plugins - you might have disabled the shockwave flash plug-in there...

more options

Get the latest Flash Player. [Javascript required to view Flash movie, please turn it on and refresh this page]. ThankYou !

more options

Brilliant, thanks!!!

more options

My Pleasure !! :)

more options

With my most recent update of Flash on 12/8/2014 I am having the same problem, but the Shockwave Flash Add-On is set to "always activate."

Firefox 34.0 Shockwave Flash Add-On 15.0.0.239