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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird stuck, cannot use, slows down the whole computer

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  • 2 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga christ1

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This has happened sometime ealier already, but now it's worse. I got an email from friend, including approx 10MB attachments (photos). When I try to open that, Thunderbird freezes. The whole PC gets slow. I need to close Thunderbird so I can continue working again. While it's opening the email, I cannot do anything in Thunderbird (just to wait... endlessly). Earlier I fixed this by closing it first, then restarting the PC, but now it didn't work. Also reinstalled, but no help. Also deleted that email from gmail, still no effect. What to do now?

I am using Windows 7. I also tried to open with Antivirus in off mode, no help anyway.

This has happened sometime ealier already, but now it's worse. I got an email from friend, including approx 10MB attachments (photos). When I try to open that, Thunderbird freezes. The whole PC gets slow. I need to close Thunderbird so I can continue working again. While it's opening the email, I cannot do anything in Thunderbird (just to wait... endlessly). Earlier I fixed this by closing it first, then restarting the PC, but now it didn't work. Also reinstalled, but no help. Also deleted that email from gmail, still no effect. What to do now? I am using Windows 7. I also tried to open with Antivirus in off mode, no help anyway.

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When I try to open that, Thunderbird freezes.

Do you see a 'Not responding' notification in the Title Bar at the top?

I also tried to open with Antivirus in off mode

What is your anti-virus software?