Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I download Firefox, the icon does not appear on my screen so I can place it in my Mac applications folder then the dock.

  • 1 amsa
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FreihEitner

Hollytree3
Hollytree3
more options

Each time I have tried downloading Firefox since 4.0 was released, I click on download. The download screen appears on my computer. I click on the save button. The download proceeds and I do find it in my downloads folder. However, the Firefox icon never appears on my screen so that I can place it in my applications folder.

Each time I have tried downloading Firefox since 4.0 was released, I click on download. The download screen appears on my computer. I click on the save button. The download proceeds and I do find it in my downloads folder. However, the Firefox icon never appears on my screen so that I can place it in my applications folder.

All Replies (1)

FreihEitner
FreihEitner
more options

What happens if you double click the file in your Downloads folder? If you're downloading from mozilla.com for MacOSX, the file is a .dmg (disk image) which you need to open by double clicking it, then drag the Firefox icon out of the disk image into your Applications folder.