Firefox update will not work but when I follow suggested link to do it manually, it says my version of Firefox is up to date.
Whenever I open Firefox, it keeps trying to do an update. Then I get the following error message "The Update could not be installed (patch apply failed)" It then tells me to update manually at Blah, blah, blah. When I follow that link, it tells me that my computer has the latest version of Firefox. What gives?
All Replies (1)
If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
- Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.