Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't view received Yahoo Mail in FF 18 but works in IE - I have no add-ons no extensions also doesn't work in Safemode

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga mjgh06

more options

I've tried all the fixes I could find on here and none have worked. I can view emails sent to me in IE but not in FF18. I tried safemode - same issue; I disabled all add-ons, extensions, and appearance - same issue; I restarted computer after each trial - same issue. So any other suggestion?

I've tried all the fixes I could find on here and none have worked. I can view emails sent to me in IE but not in FF18. I tried safemode - same issue; I disabled all add-ons, extensions, and appearance - same issue; I restarted computer after each trial - same issue. So any other suggestion?

All Replies (4)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

more options

Nope, that didn't help. I even restarted the browser after clearing and deleting all cookies.

more options

I have figured out that if I try to forward the email message, I can view it there but without any formatting. Very Weird. Any help would be appreciated.

more options

Here are pics of the issue:

First a pic of the email message as seen in IE

2nd a pic of the message as seen in FF 18

3rd a pic of the message as seen when pressed forward in FF 18

An gyara daga mjgh06