Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Bookmarks & History lost after 18.0.2 upgrade. Can't restore, file corrupt. FF even "forgets" a previous webpage so I cant go back. Pls help!

  • 1 amsa
  • 5 sa na da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga cor-el

more options

Tried restoring the bookmarks using "Back up and Restore" here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them But it does not work Firefox is "unable to process the file". Tried +10 history dates with the same negative response. I'll need a way to manually restore/import the bookmarks from the right folder somehow. Pls advice, tx!

Tried restoring the bookmarks using "Back up and Restore" here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them But it does not work Firefox is "unable to process the file". Tried +10 history dates with the same negative response. I'll need a way to manually restore/import the bookmarks from the right folder somehow. Pls advice, tx!

All Replies (1)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.