חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox crashing while printing after clean install

  • 5 תגובות
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת mikeysal12

more options

So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next?

Crash data here:

AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US

So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next? Crash data here: AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US

כל התגובות (5)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

more options

mikeysal12 said

So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next? Crash data here: AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US

https://crash-stats.mozilla.com/report/index/e449797a-778c-4845-9c31-906f32150713

Here is the crash data page.

more options

FredMcD said

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

https://crash-stats.mozilla.com/report/index/e449797a-778c-4845-9c31-906f32150713

more options

The crash report flagged these programs;

PrintCocoaUI

KONICA MINOLTA C360 ImageQuality

pde


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Can you disable the above?

more options

FredMcD said

The crash report flagged these programs; PrintCocoaUI KONICA MINOLTA C360 ImageQuality pde

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Can you disable the above?

Hello, the problem is still there when using firefox in safe mode... :/