Thunderbird Community Forum

Hi, I Changed IMAP to POP3, rebuilt Inbox.MSF and it worked for a few hours. Now, I cannot get control of the Thunderbird screen (it is grayed out and "the wheel is turning") I've also tried to Shift click to start Thunderbird in Troubleshoot mode and checked both boxes. (I get control for approximately 15 seconds). I am running Windows 11 with 64 Gb of RAM and enough disk space. What should I do now?

BTW, I am an I/T professional, so you may use jargon in your response.

Thank you in advance.

It has been asked several times already, but all threads seem to just be archived without any proper response. How can one set for all folders and all messages (not just new ones) the default view permanently to 'unthreaded'?

After my Thunderbird auto updated to 128.5.0esr I have trouble getting emails. The server times out, but if I click to retrieve quickly after that I get my emails. Server provider says their logs do not show any problem at their end.

Thunderbird recent Nebula esr updates have failed. So I have downloaded latest updates and reinstalled with same selections. Update history shows no updates installed yet!

Since latest Version 128.4.4esr Build ID 20241118214310 email access does not work after initial open or log on Startup. Get New messages All accounts or each Account show no activity. I now need to quit/reopen again to start receiving messages, then all continues well until another update or log off! It often takes a day before I notice no emails then I get 100+!

I am having difficulty with send and receive from a second email address provided by an organisation. Could you provide details of how to delete the 2nd email address currently on my installed version of Thunderbird (128.5.0esr 64 bit).

After deleting I will wait for Support team to resolve their end of the issue before I reinstall the 2nd email account

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine for years up until today. This is the message; Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

I recently had to change from Thunderbird to Apple Mail. I'm trying to move my local folders to iCloud, but I don't see any way to do that.

I'm using a MacBook Air on Sequoia.

Hi, from the bank account of my father (age 86) the amount 10,10 € is downloaded to payment with following info:

Account owner: Roháč Ján IBAN SKxxxxxxxxxxxxxxxxxxx Card number: **************** VISA Location WWW.THUNDERBI, US

The payments are named "THUNDERBIRD EMAIL". I suspect he subsribed something by mistake.

Can you help us to identify the purpose of payment and how to cancel it?

Please, if possible send the answer (or CC) to jan@rohac.net, I am his son and he is not very skilled in using computer.

Thank you

Ján Roháč jr.

On 02-Nov-24 my Thunderbird installation on a windows 10 PC and a separate installation on a windows 11 laptop both crash on start up with no ability to start in safe mode etc and therefore no way of diagnosing. As a temporary measure on my PC I have put all the T-bird files in a safe place deleted the application and re-installed a fresh application with a new profile and the added back some of my email accounts.

It is not ideal because all my preferences, tags etc have all gone and some of the new defaults settings on the fresh installation are not good. I would like to be able to go back to my old profile with a version of T-bird that works.

Does anyone know what was going on on 02-Nov-24 that would have caused this? How can I re-instate my old profile?

when thunder bird opening time this below error showing and not working also please help me

"The STAT command did not succeeed. Error getting message number and size .Mail server outlook.office365.com responded: Server Unavailable.2 "