כל המוצרים Community Forum

Dear Support,

I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the actual sender of the received email. In some cases, I see the phrase "on behalf of:" followed by an email address that has no connection to the message in question.

This issue makes it difficult to correctly identify the real sender of emails. I have already checked my account configuration and updated Thunderbird to the latest version, but the problem persists.

Could you please provide guidance on how to resolve this behavior?

I am available to provide further details or screenshots of the issue if needed.

Thank you in advance for your assistance.

Hello, what is the error in the mail, the mail does not connect, what to do, it throws the following note: The time for connecting to the server imap.ivairiosdurys.lt has expired.

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is invalid. Please pick a different directory.

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the profile. Redid the profile. Now TB still doesn't download emails. I get the message "The account xxxx@verizon.net is being processed. Please wait until processing is complete to get messages." AND now I can't send emails either.

My email hosting provider is is using mailchannels spam filter for outbound email, and after I switched from K9 to Thunderbird (Android) all my outgoing emails are being marked as spam and blocked. I have a ongoing case logged with them but checking if any one has any advice or has similar issues?

Note k9 works fine, I'm guessing they are confused with headers from PC vs mobile version

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx.

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order so that the latest message is listed first. I retrieve the message headers first then I either delete the message or download the contents of the message. The problem is that when I click on the download instructions Thunderbird does download the message OK, '''BUT it highlights the message just downloaded and it jumps to the next message. '''This is very annoying because in order to read the contents of the message I have to go back one message and purposely select the message just downloaded. It did not do this previously. Please correct or tell me the corrective action I should take.

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Hi

I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same.

Some time in the not too distant past Thunderbird has started preventing me from moving files from folder to folder.

I am running the latest version of Thunderbird.

Any help gratefully received

Many thanks

Peter Moran

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply does not show up. It's a folder used to temporarily store emails to be replied later on (AA-TO Reply).

I have created a 2nd folder AA-TO Reply2 and searching for stuff I have in the other folder I can find some and copy them to the new folder but I can't remember all that I have.

If i search say for Physiotherapy (I have an appointment next week) I could find the email and it shows up as being in the AA-TO Reply (the one that has disappeared) but can't find a way to make it visible again.

There are no folders showing as having another sub folder inside them ( with a >).

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com

Please Help Me. Have been a Thunderbird user for over 10 years. I have "new" desktop with windows 11. when setting up my thunderbird account for my three email accounts the gmail setup when fine, but the other two accounts will not SEND emails. All settings are same for incoming and outgoing SMTP. Have spoken with TWC and confirmed the settings and they said it's on your end. Please Help! thanks.Mike

Apologies if this is a very basic question but I've searched for an answer and not found one that works. I'm using Thunderbird 128.4.3 on a Windows 10 desktop PC.

If I click on a message which already has several replies, each reply is opened in a separate tab. I thought there was an alternative to this, and indeed a found a piece about it, which includes this advice:

Enable threading on a folder... Open the View menu... In the Sort by submenu, choose Threaded. Your messages will be bundled into tree structures that can be expanded or collapsed with the > or v arrow next to the subject.

Unfortunately, when I looked at the settings for a few of my folders, the Threaded option was already ticked. But the ladder-with-indents display I w as expecting (and hoping for) doesn't appear. I'd be grateful for any advice.

Many thanks.

stopped sending emails. a new error message : login to smtp comcast.net with username( the only email address I have ever had) failed. i have no idea what to do. Yesterday I got a completely different error message about some authentication B.S. a couple of people have responded with suggestions that I dont understand. how do you check something when you dont know what it should be ?

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

I do not receive attached files in my emails. As far as I know all my server settings are correct. I have disabled my VPN so that is not interfering as it does with sending emails. Thunderbird was set up to preview pdf docs but it doesn't.