Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF for android won't quit, says clearing private data.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Paul

nathanielperkins
nathanielperkins
more options

Running latest version on my galaxy s7 rooted and when I choose the quit option it doesn't close the app but keeps page open with message saying deleting private data. I can't see what data has been deleted or not. Please help. Thanks in advance.

Running latest version on my galaxy s7 rooted and when I choose the quit option it doesn't close the app but keeps page open with message saying deleting private data. I can't see what data has been deleted or not. Please help. Thanks in advance.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I think that I might be able to help with this.

From the Android home screen, open the settings app (typically a cogwheel icon).

Select Applications and find Firefox.

Select Storage and clear the cache (do not clear data).

Restart your device and you should find that the app (and your phone) should run a little smoother.