I cannot open a new tab using the + or Ctrl T or from the file menu. The only way to open a new tab is to click a link. How do I fix this?
The only way to open a new tab is to click a link like in an email, or right click to tell it to open a new tab. When I click the + or Ctrl T nothing happens.
All Replies (4)
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
I don't have the Ask toolbar. Would the Yahoo toolbar be an issue?
Your user agent string is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.16) Gecko/20110319 AskTbFXTV5/3.11.3.15590 Firefox/3.6.16 ( .NET CLR 3.5.30729; .NET4.0C)"
The "AskTbFXTV5/3.11.3.15590" part shows that you have the Ask toolbar installed. It is probably part of Foxit Reader - http://forums.foxitsoftware.com/showthread.php?10709-Ask-toolbar
I found it! It worked! Thank you very much!!!