Firefox Community Forum

Please help me purchase a NM Gift Certificate for my daughter Caroline Campbell. She has an account with you but I do not and I'm overwhelmed by the process. Lisa Nichol [edited email from community support forum]

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When I hit the Quit firefox box it submits the crash report and then I X out the box. I cannot use Firefox as a browser. The DISASTER is that I CANNOT open any files previously downloaded while using Firefox (eg PDF files). I get the crash report box. I NEED these files!

Please HELP!

When we are getting dates and time in history like Chrome? Random months and in those months, no days, no dates makes Firefox outdated.

Is Firefox not growing or everything needs to be highlighted? I have never highlighted anything to chrome yet it has done things that are worth it.

I can no longer open up the PGE web site to go to my account. When I try to log into PGE the page goes blank. It has been the last 2 months this issue has happened. It could be a security issue but I do not know how to fix it.

I want you to be aware a Northern Calif. Utility, PGE, has rebuilt their website so FireFox cannot be used. I do not know if this is legal. I can no longer pay my bill using their website, and by phone, I am charged a fee. I don't know if this is legal, but you should not want this happening to the only safe browser.

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

A few minutes ago, when I closed one web site the following poped-up (nextsmartlawyer.com) and I can't get rid of it. Every time I close a web site, this is on my desktop. I even restarted my computer, no help. Is there something I can do to eliminate this?

Hello every time I open the bookmarks bar (Ctrl+B) the side bar also open. when I close the side the bookmark bar the side bar doesn't close and I need to manually close

How can I prevent this from happening or remove the side bar altogether?

When multitasking I would like to decrease the horizontal window size to any size I want. Right now with vertical tabs enabled it is locked to more than half my screen width for some reason.

Is there anything I can do to unlock this window size limit? It makes vertical tabs just a worse option even though it's great otherwise.

I would like to reiterate everything said below. This needs to be a standard feature. This seems like a no-brainer and should be a standard function on any browser. It only shows that Mozilla is getting left behind, even Edge has this feature, what makes it worse...IE had this feature and that is considered ancient tech now. from: kenmendell Now that I've got you and we're on the subject, Firefox seriously, MOST seriously, needs to bring back the "Bookmark All Tabs" command and have a "Save All Tabs" command of its own. There are no third-party apps and Add-Ons that do this very well anymore or at all, the older ones that used to do this no longer work well or at all. Firefox needs them in the browser to stay. It's never been the same without the "Bookmark All Tabs" command and trying to "Save All Tabs" the same way you would save a single page with "Save Page As" is frustratingly impossible to do. Any older Add-On or program that did this no longer works well or at all and hasn't for almost a decade or longer. It needs to be a standard function of any advanced browser. Firefox needs these functions as the normal standard. So, bring this up with your design team as an imperative because my having to migrate to these other lesser capable browsers the way others have doesn't appeal to me when Firefox should be a decade beyond their design and development, especially for functions that shouldn't be difficult hurdles for any modern browser to have.

I did a windows security scan yesterday and it found a trojan in the Users\appdata\local\mozilla\firefox\profiles\c4h...\cache2\entries. Detected: Trojan:Script/wacatac.H!ml.The file is a containerfile. I tried removing it few times but it keeps coming back. This has made me feel uneasy even though I believe it to be a false positive. I've done 3 scans now and it always finds the same file. When I try to look for the file in the folder it's not there, so I can't upload it to virus total.