Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

a week or so ago, Thunderbird started removing deleted messages from trash, this is very inconvient (all are POP accounts)

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od Matt

sonomabridge
sonomabridge
more options

I tried reinstalling Thunderbird, but to no avail. I cannot find a setting for this. I delete message after reading and then clear the deleted messages older than 3 weeks or so, so I have them to refer to. How do I correct this?

I tried reinstalling Thunderbird, but to no avail. I cannot find a setting for this. I delete message after reading and then clear the deleted messages older than 3 weeks or so, so I have them to refer to. How do I correct this?

Svi odgovori (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

well first you would look in account settings and see if Thunderbird is setup to delete messages from the trash. These settings are in the server settings part of the account settings.

Then you might look at repairing the folder to see if the index is bad Right click the folder and select properties and then repair.

That would normally be followed by a look for other software that might be removing mail. anti virus and so called "optimiser" applications have a long history of causing inadvertent loss of mail from deleted folders.