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Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

when thunder bird opening time this below error showing and not working also please help me

"The STAT command did not succeeed. Error getting message number and size .Mail server outlook.office365.com responded: Server Unavailable.2 "

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have played with accessiblity settings and reinstalled without success. Other sites seem OK and Chrome works well too. I see from the various support forums that this has happened regularly in the past but no one comes up with a good answer. I don't want to dump Firefox.

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2 days Thurs and Friday. 28-11-24 THURSDAY @1.38pm On Thursday morning I used my computer with Firefox browser, and it worked perfectly OK. Then I had to go out shopping @11-15am. When I came back in doors @1.38PM I turned on my computer, it booted up as normal, then a Blue Screen appeared, with a message from Microsoft re back up in Cloud. I have not actually used Cloud before, although I did try to set it up earlier this year but not completed. So, I thought I would try again. This time I tried to register for the first time on cloud, I entered my email address and country, date of birth and then a password. Maybe something else, can't remember.

Then it asked for a code number that it said it had sent to my email, but I could not get that email then as I was stuck in between booting up and the Desktop screen. ( I DO NOT HAVE A MOBILE PHONE) As I did not have the code number, I clicked on, what may have said “not now” or similar message. Anyway, it would not continue so I had no option than to press the back button arrow, top left corner, several times. I think it took me back to the page with choices. I think I clicked remind me in a few days, which took me to the Desktop.

Normally my computer automatically opens Firefox Browser, but this time, I had to open Firefox, still no problem so far and the rest of Thursday OK. I did not try Microsoft Cloud again on Thursday.

29-11-24 Friday @ about 10.15am I thought that when I booted up, it may go back to where I left it Thursday, but no. When I turned on, there was no sign of the Blue Screen or Microsoft Cloud message re Back Up. When computer reached the Desktop, it did not load Firefox but an ERROR MESSAGE. It said. ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2 MAYBE TRY TO REINSTALL FIREFOX

It worked perfectly well before I tried to set up Microsoft Cloud yesterday (Thurs 28-11-24) now I cannot load or use Firefox at all, because it comes up with the same message every time. I have tried turning the computer off and back on, no luck.

My worry about Reinstalling Firefox is that I have hundreds of websites saved in bookmarks folders and I am not sure if I would lose them.

At this moment I have had to endure Microsoft Edge which I don't like. Don't put me through any more pain. Can you please help out a pensioner lost in the modern technological world. Thank you David

I am currently unable to connect to my 'comcast.net' email. It was working fine until 12:20 on Nov 29. Thunderbird had just installed the latest updates (128.5.0esr (32bit))and it seemed to be OK. At about 1430 I was at xfinity store and made changes to my cable TV package. I informed the agent about my email problem, but he wasn't able to provide any help. When I returned home, I was still (and currently) unable to connect to the email server. When I 'click' get mail the 'system' tries to connect (the little blue line in the lower right corner is active and I soon get a message 'unable to connect'). I have been into SETTINGS and ACCOUNT SETTINGS numerous times and have made some changes with no success. I am wondering if it is a password issue (how to fix?) or a change somewhere else that I haven't found. I note thunderbird has 'recently' added encrypted requirements, Is there something there I should know about? I do not use a proxy server and have set for NO PROXY on internet connections. All of my other 'normal' internet sites seem to work OK. What am I missing? appreciate any ideas. John

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com and so forth. However, when I view the books on the US site, they are shown as 'currently unavailable.' This only happens in Firefox. I also use Chrome now and again, and it's fine there. The books clearly are available, because US readers buy them. But clearly I don't want to risk any US Firefox readers thinking they're unavailable, if they have the same problem that I'm having. I raised this with Amazon a while ago, but they said it was nothing to do with them, and must be an issue with my browser. I've recently published the third book in a series, and it's just the same. Any suggestions?

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

When I open Firefox on the desktop computer it automatically opens all of the tabs in bookmarks instead of just a singe page. How can I get it to stop opening all of the bookmarks automatically?

I installed the app, and configured the account for pop3 settings. Mails are coming, but when sent, it is not reaching destination. The settings are correct, as same setting works in aqua mail on same mobile (installed for testing purpose).

First started yesterday afternoon, after working just fine in the morning, it would not save to SENT folder. Now this morning it will also not save to DRAFTS (in tools>account settings>copies & folders>place a copy in) both of those are checked properly. PLUS, I have two email accounts in Thunderbird, and it now keeps popping up that it cannot sign into one of those accounts.

It is up-to-date, I have cleared the start-up cache. Don't know what to do next to solve these issues.

Thanks NM.

I am attempting to delete/edit saved addresses on my Firefox iOS app, because it's somehow piled up a bunch of addresses that I've used over the years that aren't mine or are outdated work addresses, and I cannot find a way to edit them.

Every time I go to Settings > Addresses, it gives me the checkbox to turn it on/off, and lists a dozen or two addresses. No matter what I tap/click/swipe, nothing happens and I cannot delete or edit any of the saved addresses.

Is this a glitch or am I missing something?

i restarted firefox, and on it's new tab when re-opening it offered the "review checker", so i clicked the "try on amazon" I don't get the icon in my search bar. is it an add-on/extension that i can just search for in the google store even though it's in beta?