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Thunderbird is not downloading messages from any of the accounts and it does not save sent messages When clicking on get messagers from any of the accounts at the bottom where i usualy see the activity, all i see is "connected to the account" but no activity. When writing and sending a message, it sends but it does not save the message in the send folder When trying to save a message in "Draft" folder it does not. I get no error messages either.

I closed and re-open aplication - it made no difference I rebooted the computer - it made mo difference

Please help

Running version 128.4.3esr (64-bit) on Windows 11 Home

Wife had to get a new PC. Thunderbolt won't connect to the server. All the connect info is same as mine, confirmed. The provider confirmed her accouont works by sending message to their webmail. She got it ok on their webmail, but nothing on her PC

I checked out multiple Support/forum posts first, but I found no matches, nor could I find this in the interface.

I just switched to Thunderbird yesterday, due to Microsoft's continually pushing their awful, new Outlook. I'm generally pleased, although I was stunned this morning to find that (when multiple messages are selected on my Android phone) there's no option on any of the More/... menus to Move/Refile all of them at once, if they're going to the same folder. I set one of my swipe actions to Move, but that only works for the individual email I'm swiping on.

Apparently, I have to move every single one separately, which is a pain if you're moving more than one or two. If there's no such option that I missed spotting, *PLEASE* add this to your road map ASAP, since it's a very basic feature to still be missing, for as long as Thunderbird has been around! All essential functions a user can do with one message must be available with multiple ones. Thanks!

While there are over 90 emails on the Comcast server so far this morning, only 1 has been downloaded. I tried repairing the folders but no change. While I can save chunks of email on the server, my import of a zip file of them is not working. This has continued to be a problem for over 48 hours. I am using Thunderbird 128.4.3 under Windows 11 Pro 23H2.

I can see notifications of emails downloading from the server but nothing is posted on my machine. This process repeats each time I start up Thunderbird but no new emails are accessible, either from Comcast or Gmail. Emails are coming in fine on my iPhone but not on to my ThinkPad where I download and store them off the Comcast server.

Two days ago there were thousands of past emails on the server going back to earlier this year but they are all gone now. I have found it impossible to access Comcast's technical support for their help in solving this problem.

11/17/24 It took 3 days but rebuilding of the global-messages database has finished at 6.7 Gbytes. Unfortunately, no change and the Comcast server is filling up.

Any suggestions?

Thank you for your consideration

I edited All Contacts in Thunderbird and Outlook address books, but I still see obsolete autocomplete email addresses when composing email in TB 128.4.3esr running on Windows 11 laptop. What is the solution to find and remove where all autocomplete info resides?

Long time user of desktop version and recently loaded mobile version on my phone. There are two issues:

1- emails are not syncing between the mobile and desktop app. I have tried all of the solutions suggested in troubleshooting. 2-I am not receiving notifications on the mobile app unless I open the app. I want to get audible notifications and show the corresponding number of emails pending (until read) on the app icon, like Bluemail does.

been running thunderbird beta for a while, regularily updating to latest beta

today started thunderbird and had the new setup popup

tried starting using thunderbird.exe -p and creating new profile then starting import wizard and pointing it to my original profile, import works, but again just get the new setup screen on restart

checked my profile, contains over 3gb of data, all files intact, i have almost a dozen acccunts setup in it from various providers

ver odd, any ideas please?

thanks

My wife is having a severe problem with Thunderbird. Here is some detail: With a "fresh" invocation of Thunderbird, all incoming messages are received, in two different email accounts. Outgoing messages can be sent. After a while (can be two days, can be a week or more), the following error message is received when sending an outgoing message: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent... Once this error message happens, all incoming mail (for both email accounts) stops. If she then terminates Thunderbird, and restarts it, she will normally get an error message during the restart, which states that "Thunderbird is already running, but is not responding." If she accepts to terminate this non-responding process, then the next restart of Thunderbird is successful, and she can receive (and send) messages again. The workaround (as noted in another posting) to save the sent message to a local folder allows the current outgoing message to be saved, and she can then copy the saved message to the proper "Sent" folder after she restarts Thunderbird. However, this is very annoying---having to save locally and then recopy---especially if there are several messages in progress when the failure occurs. In addition, it does not "solve" the problem; a restart is still necessary. A similar error message is presented sometimes, when Thunderbird is saving a draft message. It speaks of "a copy was not placed in your draft folder" (or something similar; I don't remember the exact details). When this error message appears, Thunderbird goes into the same state as above: no incoming messages are received, and a Thunderbird restart is the only fix. Please note that this problem has been showing up for at least the last six to eight months. It seems to be getting more frequent, to the point where my wife now explicitly restarts Thunderbird every couple of days. Her environment: Windows 10 Enterprise; Dell tower; Thunderbird 128.4.2esr

I am also running Thunderbird on my laptop. I have six email accounts. I have never seen the above error message in relation to sending messages, although I have seen it concerning the saving of drafts. However, I have never seen it prevent the receipt of incoming messages, the way my wife has. My environment: Windows 10 enterprise; Lenovo laptop; Thunderbird 115.3.1

If there is a way to gather more extensive logs from my wife's computer, to aid in solving this problem, I will be happy to help. Please tell me what to do, or put me in contact with appropriate persons.

Hi, my PC runs windows 10 and thunderbird loads but then that's it there is next to zero operation, no get new messages, just locked🤔 All settings are the same as K9 on my phone and email works there. I uninstalled and reinstalled thunderbird but that altered nothing. Antivirus and security are normal and trouble shooting says nup so I'm lost🤷 I have a modest knowledge in regards to this and all ' advice ' online has had zero impact. Any help much appreciated thanks Mark B

Send / Receive died - it was working yesterday & is still working on my laptop I cannot see what's wrong & also as far as I can see the IMAP & SMTP settings are the same on both machines

When I attempt to send an email (Thunderbird receives emails just fine), a window pops up with my email address in Xfinity and requires my password. When I try to put in password, an error message comes up that says I'm not authorized on this page.

Here is a screen shot of my Thunderbird outgoing server.

I am in Windows 11 with Thunderbird 128.4 oesr

Joyce

Forgive me if this is in the wrong place,.. as I cannot find a home for 'calendar' related issues. Currently running 128.4.3esr (64-bit) on ubuntu 24.01 release with all updates applied. Email and calendar have been working,.. what I have changed to break it I do not know For the last month or so I have had issues that I cannot dismiss any reminders,.. I have found the thunderbird console, but this alas does not give me any indication as to what the problem entry might be,.. I have seen threads with solutions etc.. but these all have other apparent causes. I have a route calendar,.. associated with my primary email address, and have linked in my gmail account and its calendar. As to which calendar event is the rogue one,.. I have no idea,..as it does not flag issues in the console. I have found the 'What went wrong? There was an unexpected type. This occurs often occurs with undefined or null values.' And run some of the code given in the console,.. but I have to confess,.. not sure what output is telling me.

I have wondered if exporting my entire calendar,.. then re-importing into a new database,. in the hope that this would act as a clean-up, or would this just take to 'bad data' with it, are there any clean-up tools I could use? Any help pointers will gratefully received.. KR

I had a session yesterday w/Mr. Med and he restored my (accidentally deleted) primary email account and its messages, but now I can send emails from that address because I get an error that the Thunderbird-supported address cannot be connected to the Comcast server. (My secondary Thunderbird-supported email address works w/Comcast just fine.) I spent the last hour+ on telephone w/Comcast and was told it was a Thunderbird connection problem. Please help.