Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't the download popup window do what I tell it to?

more options

In most cases when I download files, I want the popup window to ask me how to handle them - and it does. However, I have a subscription to the NYTimes crossword puzzles. For this type of file only, when I click on a file I want to open it immediately.

The popup window knows how to open these files: it says

You have chosen to open .... What should Firefox do with this file? Open with _Across Lite_ Save File Do this automatically for files like this from now on (This option is checked, but I get the popup window anyway. Does automatically mean something different for you than it does for me?)

In most cases when I download files, I want the popup window to ask me how to handle them - and it does. However, I have a subscription to the NYTimes crossword puzzles. For this type of file only, when I click on a file I want to open it immediately. The popup window knows how to open these files: it says You have chosen to open .... What should Firefox do with this file? Open with _Across Lite_ Save File Do this automatically for files like this from now on (This option is checked, but I get the popup window anyway. Does automatically mean something different for you than it does for me?)

Asịsa ahọpụtara

The server could be sending the Content-Disposition: attachment header. Install the InlineDisposition add-on and see if makes a difference.

If that doesn't help, the server could be sending the Content-Type: application/octet-stream header.

  1. What is the file extension for the crossword puzzles that you download?
  2. Click the ≡ Menu Button and choose Developer, then Web Console (or press Ctrl+Shift+K).
  3. Load the web page with the file download link.
  4. Click the Clear button in the Web Console.
  5. Click the download link.
  6. In the Web Console, click the file request in question to examine it. In the little window that pops up, in the Response Headers section, what is the Content-Type header? It would be helpful if you'd provide a screenshot.
Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

The server could be sending the Content-Disposition: attachment header. Install the InlineDisposition add-on and see if makes a difference.

If that doesn't help, the server could be sending the Content-Type: application/octet-stream header.

  1. What is the file extension for the crossword puzzles that you download?
  2. Click the ≡ Menu Button and choose Developer, then Web Console (or press Ctrl+Shift+K).
  3. Load the web page with the file download link.
  4. Click the Clear button in the Web Console.
  5. Click the download link.
  6. In the Web Console, click the file request in question to examine it. In the little window that pops up, in the Response Headers section, what is the Content-Type header? It would be helpful if you'd provide a screenshot.