We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i close firefox browser so i can do the last step in upgrade. it keeps saying my firefox browser is open

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke FredMcD

more options

how do i close firefox browser so i can do the last step in upgrade. it keeps saying my firefox browser is open. i powered down and clicked on anything i think might work

how do i close firefox browser so i can do the last step in upgrade. it keeps saying my firefox browser is open. i powered down and clicked on anything i think might work

All Replies (1)

more options

Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}