Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't log into my email. It says my password is incorrect

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke user01229325

more options

When I enter the password that worked yesterday, it now says: Sending of username did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed. Then it asks me to enter my password again. Please help. Thanks.

When I enter the password that worked yesterday, it now says: Sending of username did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed. Then it asks me to enter my password again. Please help. Thanks.

All Replies (1)

more options

In Thunderbird go to the Help Menu. Select Troubleshooting Information Click Copy to Clipboard. Come back here and paste that info into a reply window. Paste shortcut - control+v All the info about printers and fonts is not needed.