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Strange characters when receiving internal emails

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Hi, when we send an email to our customers using accents or special characters (like letter Ñ, as we are in spain) when receiving it we can see black squares with ??? , see attached screenshot.

Can anyone help please?!?!

It's urgent

Hi, when we send an email to our customers using accents or special characters (like letter Ñ, as we are in spain) when receiving it we can see black squares with ??? , see attached screenshot. Can anyone help please?!?! It's urgent
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

Same problem. I resolved changing in advanced config (ajustes->general->configuración avanzada) mail.strictly_mime to true

Gụọ azịza a na nghọta 👍 1

All Replies (3)

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Hi,

We have same problem in arround 30 instances since last updates. We have forced pure HTML and temporaly works, but when add a reply by Outlook issue appears again.

Helpful?

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Asịsa Ahọpụtara

Same problem. I resolved changing in advanced config (ajustes->general->configuración avanzada) mail.strictly_mime to true

Helpful?

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Miguel Anxo Otero Landín dijo

Same problem. I resolved changing in advanced config (ajustes->general->configuración avanzada) mail.strictly_mime to true

It worked PERFECTLY!! Really thanksss

Helpful?

Jụọ ajụjụ

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