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snap Thunderbird problems

  • Nzaghachi adịghị
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richpri46
richpri46
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I am using Thunderbird on my Ubuntu desktop to access rich02@board18.org on my DreamHost shared server. this has worked fine for years. But then I upgraded Ubuntu to release 24.04.1. This release of Ubuntu switched to a Snap package for Thunderbird. Since then I have been experiencing a lot of errors [IE: Mail text not showing on screen, unable to save messages to sent file, messages sent by others not arriving on my laptop, etc.]. I also use Thunderbird to access a gmail account which has none of these errors. If I access rich02@board18.org from other [non Thunderbird] mail clients I see none of these errors. This problem is only in Thunderbird.

I have searched Thunderbird help and support sites and found no mention of this issue anywhere. Do you have any suggestions about this?

Also the snap/thunderbird directories shown below are all empty.

richpri46@system76-pc:~$ ls ~/snap/thunderbird 585 593 common current richpri46@system76-pc:~$ ls ~/snap/thunderbird/common richpri46@system76-pc:~$ ls ~/snap/thunderbird/593 richpri46@system76-pc:~$ ls ~/snap/thunderbird/585 richpri46@system76-pc:~$

Am I looking in the wrong place for the thunderbird profile files.

I am using Thunderbird on my Ubuntu desktop to access rich02@board18.org on my DreamHost shared server. this has worked fine for years. But then I upgraded Ubuntu to release 24.04.1. This release of Ubuntu switched to a Snap package for Thunderbird. Since then I have been experiencing a lot of errors [IE: Mail text not showing on screen, unable to save messages to sent file, messages sent by others not arriving on my laptop, etc.]. I also use Thunderbird to access a gmail account which has none of these errors. If I access rich02@board18.org from other [non Thunderbird] mail clients I see none of these errors. This problem is only in Thunderbird. I have searched Thunderbird help and support sites and found no mention of this issue anywhere. Do you have any suggestions about this? Also the snap/thunderbird directories shown below are all empty. richpri46@system76-pc:~$ ls ~/snap/thunderbird 585 593 common current richpri46@system76-pc:~$ ls ~/snap/thunderbird/common richpri46@system76-pc:~$ ls ~/snap/thunderbird/593 richpri46@system76-pc:~$ ls ~/snap/thunderbird/585 richpri46@system76-pc:~$ Am I looking in the wrong place for the thunderbird profile files.

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