We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send or receive emails

  • Nzaghachi adịghị
  • 0
Dennis King
Dennis King
more options

My Emails from my lap top have stopped working. I am getting nothing coming in and when I send a test message a password is required. I put in the password and am told that I am not communicating with my mail server on the BT site. However, when I access the BT site directly, I can send and receive email OK. The problem is on my home computer and the Thunderball applications.

My Emails from my lap top have stopped working. I am getting nothing coming in and when I send a test message a password is required. I put in the password and am told that I am not communicating with my mail server on the BT site. However, when I access the BT site directly, I can send and receive email OK. The problem is on my home computer and the Thunderball applications.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.