Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open a new window, an additional blank tab opens in the new window.

more options

The problem started when I reset my new page. Because two tabs were open, it set the second tab as part of the home page. When I noticed this, I reset it (selecting through bookmarks) with a single tab. Unfortunately, it persists in opening two tabs whenever a new window is open, either when starting Firefox or through a link. Hitting "Home" does NOT open a new tab.

One of your FAQs advised removing pipe characters in the home page setting, but this does not apply in this case.

Can you help?

Thanks,

Mark.

The problem started when I reset my new page. Because two tabs were open, it set the second tab as part of the home page. When I noticed this, I reset it (selecting through bookmarks) with a single tab. Unfortunately, it persists in opening two tabs whenever a new window is open, either when starting Firefox or through a link. Hitting "Home" does NOT open a new tab. One of your FAQs advised removing pipe characters in the home page setting, but this does not apply in this case. Can you help? Thanks, Mark.

Asịsa ahọpụtara

You can drag a single tab on the toolbar Home button to set this tab as the home page.

The MySearchDial extension has been reported to cause issues with an extra new tab opening.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Gụọ azịza a na nghọta 👍 2

All Replies (2)

more options

Asịsa Ahọpụtara

You can drag a single tab on the toolbar Home button to set this tab as the home page.

The MySearchDial extension has been reported to cause issues with an extra new tab opening.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

That solved the problem. Thanks for you help, Mark.