Firefox Community Forum

am experiencing an issue where my Mozilla account logs out automatically every time I shut down my Windows PC. Each morning when I start the PC and open Firefox, I am required to log in to my Mozilla account again.

Here are some details about my setup and troubleshooting attempts:

   Operating System:  Windows version Windows 10 Pro
   Firefox Version: latest version
   Steps Tried:
       Ensured that "Delete cookies and site data when Firefox is closed" is unchecked.
       Verified that "Clear history when Firefox closes" is disabled.
       Logged out and re-signed into my Mozilla account.
       Checked for browser updates and ensured I’m on the latest version.
       Tested without extensions by using Troubleshoot Mode.

Hi, I have had Firefox generate a password for my email account. When I tried to access the account, I assumed that the password generated by Firefox would be applied automatically, but this is not the case. how can I proceed? Thanks Hans

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post.

Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

This is a hail Mary. Microsoft changed the behavior of Windows, supposedly for security, so that clicking the Firefox button to make it the default web browser is no longer allowed. Instead, I get taken to the default apps section of Settings, where the only choices are Edge and Internet Explorer. No Firefox. Same with images and with video. Microsoft is not helping with this and I'm damned if I'm wading through probably a hundred or so file extensions changing each one individually. Somebody else must have run across this problem and maybe solved it?

This past week or two I suddenly have started having trouble connecting to anything connected with Mozilla as well as a few other websites. I didn't notice until I received a notice about a recent Firefox update but Firefox wouldn't update. I ended up uninstalling and reinstalling Firefox and now in addition to that and loosing all my saved themes, add ons, bookmarks, passwords, etc. I can not even add on anything such as ad blockers for example. I am not sure what changed or maybe I made a minor change and forgotten about it but it's very frustrating. I have gone on here searching and trying suggestions using a chrome because I can't do much on Firefox now but I've gotten nowhere. Please Help!

Hello, When I set the default app for my PDF files to Firefox in Windows 11 Pro, the PDF files I put on my desktop are mostly empty space except for a tiny Firefox logo. Other file icons on the desktop are full-sized and easy to see. Is there a way to make these Firefox/PDF icons full-sized, other than selecting a different default app for PDF files? Screenshot example attached. Thanks! Dave

Microsoft Surface Pro 8 x64 computer Microsoft Windows 11 Pro OS 10.0.22631 Build 22631 (purchased) Browsers: Firefox (main) 132.0.2 (64-bit) Google Chrome Microsoft Edge (not used often) I try to keep all updates and patches applied. No hacks or jailbreaks.

Совершил переустановку Win10. Установил Firefox, вошёл в аккаунт, но ничего не синхронизировалось, как раньше. Сейчас у меня пропали все закладки, пароли и так далее. На кнопку ручной синхронизации нажимал, Firefox переустанавливал.

Hi,

I am disabled and in a wheelchair. I have a Dell Inspiron 7591 2-in-1 laptop as a communication device to speak. Since my hands don't work, I have to use head switches in order to operate my device. I downloaded and installed the latest version Firefox (version 132.0.2 (64-bit)) via Microsoft Store on my laptop running Windows 10 Home. I have a Jabber/XMPP account to communicate with my family members and friends. In order to mount my laptop to my wheelchair, my laptop has to be in tent mode (upside down, but my screen automatically rotates to the proper orientation.) When I go to mov.im in the Firefox browser and video call someone, I appear upside-down on their end. I also visited https://webcamtests.com/ in Firefox and I appeared upside-down on my screen. However when I use other programs (eg: the camera app in Windows, Google Chrome, etc.), it recognizes my laptop is in tent mode so those programs automatically adjust my camera orientation. I would like my Firefox browser to recognize that my laptop is in tent mode and automatically rotate my camera to the proper orientation. Is this possible? If not, I would like to make this a feature request please?

Thank you

once in a while firefox forces me to double click everything. This does not apply to the top of the window: tabs, URL bar, bookmarks toolbar, extensions all work fine. But everything in the webpage requires a double click. This includes selecting text. A restart makes it go away.

The only extensions I had in use when this happened were uBlock origin, proton pass, and SponsorBlock. Switching into troubleshoot mode fixed it, but after switching back into normal mode it was still fixed, so I can't say that the extensions cause the issue.

I would have just commented on [this related thread](https://support.mozilla.org/en-US/questions/1038784), but it's archived. I never understood the point of archiving a thread. From now until the end of time when people find that thread when googling their issue, there's no way to give them new information. At least in a github issue it can still include a link to other threads that have mentioned it.

I am running firefox 132.0.2 (aarch64) on macos 15.0 (24A335).

I am trying to read the Wall Street Journal online, but I receive the subject message. Not a problem with other browsers. I need a relatively easy fix to continue with Firefox as I am not a sophisticated trouble shooter

Have a service ticket website we use (EasyVista) that should be form populating previous entries however this is not happening in FireFox. Doing this on Chrome works properly. I've included screenshots showing both.

Autofill is properly set. Below is all config entries that have "autofill" in their name:

browser.urlbar.autoFill true browser.urlbar.autoFill.adaptiveHistory.enabled false browser.urlbar.autoFill.adaptiveHistory.minCharsThreshold 0 dom.forms.autocomplete.formautofill true extensions.formautofill.addresses.capture.enabled true extensions.formautofill.addresses.enabled true extensions.formautofill.addresses.experiments.enabled false extensions.formautofill.addresses.ignoreAutocompleteOff true extensions.formautofill.addresses.supported detect extensions.formautofill.addresses.supportedCountries US,CA,FR,DE extensions.formautofill.available detect extensions.formautofill.creditCards.enabled true extensions.formautofill.creditCards.heuristics.fathom.confidenceThreshold 0.5 extensions.formautofill.creditCards.heuristics.fathom.highConfidenceThreshold 0.95 extensions.formautofill.creditCards.heuristics.fathom.testConfidence 0 extensions.formautofill.creditCards.heuristics.fathom.types cc-number,cc-name extensions.formautofill.creditCards.heuristics.mode 2 extensions.formautofill.creditCards.ignoreAutocompleteOff true extensions.formautofill.creditCards.reauth.optout MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECHIvPwk4C9zyBAj7rcwgHE0r7g== extensions.formautofill.creditCards.supported detect extensions.formautofill.creditCards.supportedCountries US,CA,GB,FR,DE,IT,ES,AT,BE,PL extensions.formautofill.heuristics.autofillSameOriginWithTop true extensions.formautofill.heuristics.captureOnFormRemoval true extensions.formautofill.heuristics.captureOnPageNavigation true extensions.formautofill.loglevel Warn extensions.formautofill.supportRTL false services.sync.prefs.sync.signon.autofillForms true signon.autofillForms true signon.autofillForms.autocompleteOff true signon.autofillForms.http false

The pie in the upper ribbon in Firefox browser indicates that my account is disconnected. I've repeatedly tried to sign in and then input the verification code and but I keep getting this message:

Bad Request Something went wrong. Please close this tab and try again.

Couldn't find anything in the community forum. On this support page, I appear to be logged in. I am confused.

Thank you.

There is a (new) Secure SSL forward proxy in my corporate. It requires a client to perform: TCP handshake + TLS handshake + followed by http CONNECT request

Now this works fine when we simulate proxy connection using curl, for instance:

1. curl --head -v -ik --proxy https://proxy.mydomain.com:8443 https://www.google.com/

However when setting up FF for proxy configuration, and adding proxy details under HTTPS Proxy, cant connect via that proxy. Looking at network dump we do see that FF is doing: TCP handshake + straight away sends http CONNECT request - and its missing to initiate TLS handshake....

Is there anyway at all to configure FF to connect via secure SSL proxy ?

When I click on edit in WordPress to edit a post on my website, all I get is a white page. It works fine on Chrome, thank God, so I can keep it going. It worked fine 2 weeks ago.

How do I stop the autofill/saved addresses from adding +1 to my phone number? I constantly have to remove it from data fields on websites because they expect only "555-555-5555".

There appears to be an issue regarding login to Instacart. I contacted Instacart and reported that clearing my history did not resolve the issue. Chrome allows the login. Please try to resolve this issue. Thanks. Rich

The master password dialog box won't go away. It does not recognize any of my previous pwd. Also using the Recovery Key to create a new pwd does not make the dialog box go away. Should I move all my data to a different browser? What about move FF to an earlier version?

BTW this is occurring on my iOS 12.7.6 Petra