Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I cannot find the "send crash report" button when there a flash crash just shown below the address bar.

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di FredMcD

wxie
wxie
more options

Hi, Mozillians:

I was using https://translate.google.com/?hl=en&tab=wT#en/zh-CN/

and there is a message below the address bar, saying: flashplayer crashed...more information...reload

I click on more information. It opens a help article to send the crash report by clicking on the crash report button. However, there is no "send crash report" button in the page.

Firefox version: 50.1.0

Is this a problem?

best regards, wxie

Hi, Mozillians: I was using https://translate.google.com/?hl=en&tab=wT#en/zh-CN/ and there is a message below the address bar, saying: flashplayer crashed...more information...reload I click on more information. It opens a help article to send the crash report by clicking on the crash report button. However, there is no "send crash report" button in the page. Firefox version: 50.1.0 Is this a problem? best regards, wxie

Soluzione scelta

That is not from Firefox but from Adobe Flash. If you can't find it do not worry.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (1)

FredMcD
FredMcD
more options

Soluzione scelta

That is not from Firefox but from Adobe Flash. If you can't find it do not worry.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration