other softwars don't work while mozila is on!
when I start using mozila firefox browser, it's icon is almost red on the menue bar(below) and other parts of computer do not respond. then i have to go to this address : https://support.mozilla.org/fa/kb/%D8%B1%D8%A7%D9%87%20%D8%A7%D9%86%D8%AF%D8%A7%D8%B2%DB%8C%20%D9%85%D8%AC%D8%AF%D8%AF-%D9%81%D8%A7%DB%8C%D8%B1%D9%81%D8%A7%DA%A9%D8%B3-%D8%A8%D9%87%20%D8%B3%D8%A7%D8%AF%DA%AF%DB%8C-%D8%AF%D8%B1%D8%B3%D8%AA%20%DA%A9%D8%B1%D8%AF%D9%86-%D8%A7%D8%BA%D9%84%D8%A8-%D9%85%D8%B4%DA%A9%D9%84%D8%A7%D8%AA and refresh the browser to fix the problem for some other minutes. thanks for your supports
Tutte le risposte (3)
Hi, this is a older system, you should be on the Extended Release Version as Video card Drivers last updated in 2015 and they have erros. Probably low on ram. Motherboard Drivers never updated since got brand new. So why are you trying to run : Firefox 62.0b16 ??
yes, my system and it's hardwars are not new, but I didn't have such a problem till some days ago.
Please return to the Regular Release for Stability and having no reason to run a Beta. Uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.