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Can't reset password for FF Account

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Mark A. Hershberger

Mark A. Hershberger
Mark A. Hershberger
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I'm trying to reset the password on my FF Account. Every time I ask for a reset link, The link that I'm given results in a page that says "Reset password link expired"

I've no clue how to get past this.

I'm trying to reset the password on my FF Account. Every time I ask for a reset link, The link that I'm given results in a page that says "Reset password link expired" I've no clue how to get past this.

この投稿は Mark A. Hershberger により に変更されました

すべての返信 (2)

cor-el
cor-el
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  • Top 10 Contributor
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Make sure to allow cookies for the accounts.firefox.com domain.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Mark A. Hershberger
Mark A. Hershberger 質問者
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I experienced this is with a fresh installation of FF on a new computer. I just checked the cookies and there was only one (__cookie_check) from accounts.firefox.com.

Since this is a new installation of a fresh download, I don't think cookies had anything to do with it.