Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes and will not start

  • 6 件の返信
  • 2 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: FredMcD

more options

All we get is the Crash Reporter.

Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823

We have uninstalled and re-installed firefox. It will not start in safe mode.

All we get is the Crash Reporter. Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823 We have uninstalled and re-installed firefox. It will not start in safe mode.

すべての返信 (6)

more options

I can't open foxfile so I do not know how to open the *.xpi file.

more options

Product Firefox Version 40.0.2

Release Channel release OS Windows NT OS Version 10.0.10240

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 42.* ++++++++++++++++++++++++++++++++++++ atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1181142 ASSIGNED --- crash in strncpy | js::DecompileValueGenerator(JSContext*, int, JS::Handle<T>, JS::Handle<T>, int) 1154388 RESOLVED WORKSFORME Crash on idle


Check the above link.

more options

Driver and Firefox have been updated with no change. Still receiving crash reporter upon starting firefox.

more options

Please post the new crash reports. I've called the big guys to help you. Good luck.

more options

I can't get CrashReporter to successfully submit another crash report:

Crash report submission failed.

Here are the details: AvailablePageFile: 3647561728 AvailablePhysicalMemory: 3019796480 AvailableVirtualMemory: 4070899712 BlockedDllList: BreakpadReserveAddress: 47316992 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448043510 Email: campsurff@yahoo.com InstallTime: 1447050456 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 197 StartupTime: 1448043509 SystemMemoryUsePercentage: 43 Throttleable: 1 TotalPageFile: 6200471552 TotalPhysicalMemory: 5328056320 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed

この投稿は facklec により に変更されました

more options

Please wait for someone else.