Forgot password
I forgot password and my laptop logged account firefox was interrupted. I can't create recovery key. So I reset my password. What should I do to get my data now?
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Hi
If you reset your password any data in transit in Firefox Sync will be erased.
Do you still have the data in another copy of Firefox?
No. I only logged in laptop. Unfortunately, It was corrupted and all data were lost. I have yet to generate recovery key.
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
Thank you. I will not use Firefox anymore.
Thank you for your feedback.